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Contact the Council

Contact the Customer Service Centre on 01522 552222

Our Customer Service Centre is open from 8am until 6pm from Monday to Friday (except on public holidays or otherwise stated).Please call 01522-552222 to speak to an advisor or choose from the list of telephone numbers below.

Alternatively, you can write to Lincolnshire County Council, Freepost DC867, Lincoln, LN1 1BR, send us a fax on 01522 516137, fill in the online form or e-mail the following:

If you are a Solicitor, or a claimant, wishing to submit a personal injury claim against the Council, please submit your CNF using the portal. Lincolnshire County Council is registered as a compensator, with reference G00297.

Lincolnshire County Council’s civil emergency number is 01522 782 230 please note this line is ONLY open for civil emergencies. If your call is an emergency and you require an emergency response from Police, Fire or Ambulance please dial 999. For further information on a civil emergency please visit our website Lincolnshire Prepared.

Telephone numbers

Adult Care Services

Social care services for adults
(8am-6pm Monday to Friday)

01522 782155

For out-of-hours emergencies:
01522 782333

Children's Care Services

Social care services for children
(8am-6pm Monday to Friday)

01522 782111

For out-of-hours emergencies:
01522 782333

Adult Learning

Offering information and advice to those seeking adult education.
(9am-5pm Monday to Sunday)

01522 782011

Blue Badges

Information about parking concessions available in Lincolnshire.
(8am-6pm weekdays)

01522 782232


Information on employment and education for young people, agencies and LCC services. (9am-6pm Monday to Friday)

01522 782116

Carer Support Team

Support and advice for unpaid carers in Lincolnshire.
(8am-6pm weekdays)

01522 782224

Community Safety

Emergency planning, crime and disorder contacts (8.45am-5.15pm Monday to Thursday and 8.45am-4.45pm Friday)

01522 782050

Customer Feedback

For Lincolnshire development, Freedom of Information, compliments, comments and complaints. (8am-6pm weekdays)

01522 782060

Cultural Services

Information on museums, heritage attractions and archives
(9am-5pm Monday to Sunday)

01522 782040


The first point of contact for educational services for children 4 to 18 years of age.
(8am-6pm Monday to Friday)

01522 782030

Emergency waste number

01522 782007

Family Information Service

Advice and information for pre-school placements, childminders and nurseries.
(8am – 6pm weekdays)

0800 1951 635

Fostering and Adoption enquiry line

The first point of contact for customers enquiring into fostering or adoption.
(8am-6pm from Monday to Friday)

0800 093 3099

Highways and Planning

Enquiries about roads, footpaths, street lighting, recycling and environmental services.
(8am-6pm Monday to Friday)

01522 782070

Highways and Planning - Emergencies

To report a Highways emergency outside of the hours 8am-6pm Monday to Friday, contact Lincolnshire Police on:


Lead Local Flooding number

To report instances of surface water flooding in the county.

01522 782082


Dealing with book renewals and reservations, PC booking and other enquiries.
(9am-5pm Monday to Sunday)

01522 782010

Lincolnshire Community Assisstance

To help people going through unexpected difficulties and who need urgent assistance.(8am-6pm Monday to Friday)

01522 782248

Lincolnshire Road Safety Partnership

Provides bookings and advice regarding the National Speed Awareness Course.
(8am-6pm Monday to Friday)

01522 782068


Point of access for those with hearing impairments.
(9am-6pm Monday to Friday)

01522 552055

Registrations and Celebratory Service

Registration of births, deaths, marriages and civil partnerships.
(8am to 6pm Monday to Friday)

01522 782244

School Transport

The first point of contact for school transport for children aged 4 to 18 years.
(8am-6pm Monday to Friday)

01522 782020

Tourism Development

Provides information about tourism in Lincolnshire.
(9am-5pm Monday to Sunday)

01522 782332

Wellbeing Service

Helping people aged 18 and above to live independently (9am – 5pm Monday to Friday)

01522 782140

If you have a query which is not covered by any of the options above, please call the main switchboard on 01522 552222.

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Last updated: 5 March 2015

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