Contact the Council
The Customer Service Centre (CSC) delivers advice and information on council services and forwards service requests where necessary.
How you can contact the Customer Service Centre?
The following is a list of useful phone numbers:
Write to us:
Customer Service Centre
Serco on behalf of Lincolnshire County Council
Thomas Parker House
13/14 Silver Street
For any other enquiries:
Please contact us by telephone on 01522 552222.
8.45am - 5.15pm Monday to Thursday
8.45am - 4.45pm Friday
Or fax on 01522 516137.
Non-Social Care enquiries: firstname.lastname@example.org
Social Care enquiries: email@example.com
To report a domain name for abuse, phishing or spam, please firstname.lastname@example.org
Making a complaint
Pleas use the appropriate form on the Compliments, comments and complaints page
If you are a Solicitor, or a claimant, wishing to submit a personal injury claim against the Council, please submit your CNF using the portal. Lincolnshire County Council is registered as a compensator, with reference G00297.
Lincolnshire County Council’s civil emergency number is 01522 782 230 please note this line is ONLY open for civil emergencies. If your call is an emergency and you require an emergency response from Police, Fire or Ambulance please dial 999. For further information on a civil emergency please visit our website Lincolnshire Prepared.
The council aims to answer all customer queries with 3 working days.