Emergency Contacts Page
If you require either the Police, Ambulance or Fire Service please call 999.
Call NHS 111 when it’s less urgent than 999
111 is a new urgent 24-7 telephone service making it easier for you to access local health services. If you’re in Lincolnshire, you can now call 111 free when you need help fast and can’t wait for a GP appointment, but it isn’t a 999 emergency
For all other contacts, emergencies or otherwise, please contact the Council’s Customer Service Centre on 01522 552222 (Open Monday to Friday 8am – 6pm)
Outside of these hours, or for specific issues, see the following list…
Animal Health (e.g. Avian Influenza / Bluetongue)
Contact DEFRA on 01522 529951or if out of hours please call the Nightline on 07623 937316
Animal Movements
Contact Trading Standards on 01522 552490 (includes Out of Hours Animal Health Callout System)
Flooding
Contact the Environment Agency Floodline on 0845 988 1188 (24 hour service) or Type talk 0845 602 6340
Flu Pandemic
Please call the national swine flu helpline on 0800 151 3513
Major Accident Hazards
Contact the Emergency Planning Unit* (EPU) on 01522 582224
Pipelines
Contact the Emergency Planning Unit* (EPU) on 01522 582224
Radiation
Contact the Emergency Planning Unit* (EPU) on 01522 582224
* The emergency planning unit publishes an emergency contact number relevant to each emergency as they develop. Refer to the web site during a major emergency for the contact phone number for that emergency.
Social Services
Contact the Emergency Duty Team on 01522 782333 (out of office hours only)
- Monday to Thursday - from 5pm to 8.45am the following morning.
- From 4.45pm on Friday through to 8.45am the following Monday morning.
- All day (24 hours) on Bank Holidays.
All other times please contact the relevant area office, follow this link to see a full list.
Trading Standards
Please call Consumer Direct on 08454 04 05 06
- Lines open Monday to Friday 8am - 6.30pm, Saturday 9am - 1pm
- Closed on bank holidays and public holidays
Alternatively if you are a business seeking information or would like to book a face to face appointment please call 01522 554949.

