Council Services:

Gritting FAQs

Find the answer to your winter and gritting FAQs

Whether it’s information on priority gritting routes you’re after, or how to get your grit bin refilled, a new section of the county council’s website hopes to answer all your gritting questions - www.lincolnshire.gov.uk/grittingfaqs

Created from the types of calls people make to the county council’s Customer Service Centre, the FAQs have been put together in good time for this winter and include:

  • How do I request a grit bin, or get one filled?
  • Which roads are treated?
  • Will I be sued if someone falls on a road or path I have cleared?
  • What’s the best way to clear snow and ice?
  • Can I use salt from the grit bins on my driveway?
  • Is my local library/child’s school still open?

Executive Member for Highways and Transportation, Councillor William Webb, said: “We hope people will find this new section of our website really helpful to answer their gritting queries. We’ve taken a look at the kind of calls our customer service centre receives from the public and many of the questions are very similar.

“We do treat a staggering one third of our county’s roads - all A and B roads, plus a main road to most villages too - well exceeding government expectations. We’d always urge motorists to drive to the conditions and remember that while salt can help, it’s not a cure. Once temperatures fall below minus seven degrees, the salt becomes far less effective.”

“We get a lot of calls asking whether someone could be sued if a person falls on a road or path they have cleared. This is highly unlikely, unless they have done something irresponsible like pouring hot water, creating a slippery surface. We’ve got some top tips about the best way of clearing snow and ice in the FAQs as well.”

Councillor Webb said: “There are answers to questions about how people can request a grit bin, or get their local one refilled. People often ask whether they can use the salt from the bins on their own driveways. It should only be used to help keep people moving on the highways and footways, not their own private property.”

During a typical week, the Customer Service Centre receives around 2,000 Highways calls. In severe weather, like that experienced last winter, around 3,850 Highways calls were received - an increase of nearly 100%.

Councillor Webb added: “If you are trying to get through when snow is all around us, why not look online at www.lincolnshire.gov.uk/grittingfaqs to see if we’ve answered your question?”

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Last updated: 20 February 2012

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