FAQs - Do it Online
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About
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Contacts
Listed below are frequently asked questions about applying, appealing and collecting your offer online. Please click on each question to find out the answer. If you cannot find the information you need, please contact us using the details provided in the 'Contacts' tab towards the top of this page.
I am experiencing technical difficulties. Who shall I contact?
I have already submitted my online application and wish to change my preferences.
I have forgotten my password, what shall I do?
I have forgotten my username, what shall I do?
My application won’t submit, why is this happening?
Why can I not see the school I want to apply for on the preferences page?
The Apply Online system does not recognise my address, what shall I do?
I cannot log on to view the school my child has been offered.
Why will the system not let me apply online?
