Household Waste Recycling Centre Booking System - Autumn 2026

About the booking system

All Household Waste Recycling Centres will be introducing a booking system to provide a consistent service for residents and helps us manage demand more effectively across all sites. The booking system spreads visits more evenly throughout the day. This reduces queues, improves safety and makes visits quicker and more predictable.

Fly-tipping

There is no evidence to suggest this will happen.

Independent research commissioned by DEFRA found no link between Household Waste Recycling Centre booking systems and increased fly-tipping.

Traders using our sites

The booking system won't stop every attempt at misuse, but it will help us identify repeated misuse much more effectively than the current arrangements and act upon these cases.

Personal information

Your information will only be used to:

  • manage your booking
  • confirm eligibility to use the service
  • monitor site usage
  • help improve the service.

It will not be used for any unrelated purpose. Your personal information will be processed in accordance with UK data protection legislation

Still need help?

If you can't find the answer you're looking for, please email us or contact our Customer Service Centre.

Telephone: 01522 552222