How do I get in touch and involved?
Contacting the Customer service centre
Our customer service centre is open from 8am until 6pm from Monday to Friday (except on public holidays or otherwise stated) to answer your calls. The following is a list of useful phone numbers.
| CallConnect (8.30am to 5pm from Monday to Friday and 8:30am to 4pm on Saturdays) | (08452) 343344 |
| Carers Support Team (8am to 6pm weekdays) | (01522) 782224 |
| Community Safety, Fire and Trading Standards (Non consumer calls) (8am – 6:30pm weekdays and 9am – 1pm Saturdays) | (01522) 782050 |
| Community Transport Helpline (9am to 5pm from Monday to Friday and 9am to 3pm on Saturdays) | (08452) 638153 |
| Corporate Services (8am to 6pm weekdays) | (01522) 782060 |
| Cultural Services – Museums, Heritage Attractions and Archives (8am to 7pm from Monday to Friday and 9am to 4pm on Saturdays) | (01522) 782040 |
| Dial A Ride (9.30am to 4pm weekdays) | (08454) 564474 |
| Education (8am – 6pm weekdays) | (01522) 782030 |
| Family Information Services/Children’s Act register (8am – 6pm weekdays) | (08001) 951635 |
| First Contact (Monday to Thursday from 8.45am to 5.15pm and on Friday from 8.45am to 4.45pm) | (01522) 782172 |
| Fostering and Adoption enquiry line (8am to 6pm from Monday to Friday and 9am to 4pm on Saturdays) | (08000) 933099 |
| Highways and Planning (8am to 6pm weekdays. For out of hours emergencies please see below) | (01522) 782070 |
| Libraries (including book renewals) (8am to 7pm from Monday to Friday and 9am to 4pm on Saturdays) | (01522) 782010 |
| Lifelong Learning (8am to 7pm from Monday to Friday and 9am to 4pm on Saturdays) | (01522) 782011 |
| Registrations and Celebratory Services (8am to 6pm Monday to Friday and 9am to 4pm on Saturdays) | (01522) 782244 |
| Schools Transport (8am – 6pm weekdays) | (01522) 782020 |
| Social care for adults (8am - 6pm weekdays. For out of hours emergencies please see below) | (01522) 782155 |
| Social care for children (8am - 6pm weekdays. For out of hours emergencies please see below) | (01522) 782111 |
| Tourism development (8am to 7pm from Monday to Friday and 9am to 4pm on Saturdays) | (01522) 782332 |
| Trading Standards (8.45am - 5.15pm Monday to Thursday and 8.45am to 4.45pm) | (01522) 782341 |
| Minicom | (01522) 552055 |
| Emergency Duty Team (Social Care) (Monday to Thursday from 5pm to 8:45am and on Fridays from 4:45pm all the way through to 8:45 am on Mondays with a 24-hour service on Bank Holidays) Find out more about Social Care Emergencies. | (01522) 782333 |
| Highways and Planning Out of Hours Emergencies If you need to report a Highways emergency outside of the core hours (8am-6pm Weekdays), please contact Lincolnshire Police: | (01522) 532222 / (0300) 111 0300 |
