Health advice and support

Visiting care homes

Visitors to care homes, nursing homes and supported living facilities should take extra care to protect residents.

This is because:

  • people in residential homes are at greater risk of becoming very seriously ill and dying from COVID-19
  • it is much easier to stop the virus getting into a home than it is to stop it spreading if it does get in

The following simple steps can greatly reduce the risk to residents:

  • If you or anyone in your home has COVID-19 symptoms then please do not visit.
  • If you or anyone in your home has been told to self-isolate, or you think you have had recent contact with anyone with COVID-19 symptoms or have tested positive for COVID-19, then please do not visit until you have been told it is safe to do so.
  • Wash your hands or use hand sanitiser carefully on arrival.
  • If at all possible, either walk or use your own transport rather than public transport.
  • If you do need to use public transport or a taxi, then we advise that you wear a face covering and touch as few surfaces as possible.
  • Follow any instructions given to you by the home, this may include wearing a face mask/covering and staying two metres away.
  • Use outdoor areas if possibles, such as a communal garden, as this helps reduce the risk of passing the virus on.
  • Make use of virtual means of visiting, such as FaceTime or Skype. Contact the home to find out whether this is possible.