Financial assessments

You will find out if you are eligible for help from adult care during an adult care assessment.

If you are eligible, we will ask you to complete a financial assessment.

We will ask you about your:

  • savings
  • investments
  • assets
  • income
  • expenditure

We will arrange to discuss this with your over the phone or at your home.

We will also advise you on where to go for help with claiming for any benefits you are entitled to.

What happens next?

After your assessment, we will send you a letter to confirm the amount you must pay.

We will review the amount you pay each year.

If your financial circumstances change, you must let us know. We may need to complete a new financial assessment or review your benefits entitlement.


If your care has started, contributions will start 14 days after your financial assessment.

Your contribution will be collected, or will become payable, every four weeks. You will receive a statement which shows how much is due.