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Council Services:

Passenger Transport Contracts and Frameworks - Approved Operators List

The Transport Services Group of Lincolnshire County Council administers the Council’s list of Approved Operators for Passenger Transport Contracts.

The list currently holds details of approximately 350 operators although it is not for distribution to the general public.

If you wish to be added to the list, please email

The list is used by all departments within the Council when procuring transport for their clients/service users and only the operators on it are invited to tender for transport contracts. The types of transport contracts operated being:

  • education
  • local bus
  • social care
  • music transport

Tenders will only be invited from operators who register their wish to tender for work, and who comply with the Council’s Conditions of Contract in respect of licensing, insurance and seat belts.

In order to be considered for inclusion on the Approved Operators List you must submit the following information. (All forms are available in the ‘Downloads’ section at the foot of the page).

Operator Information Form - this form indicates the type of licence(s) you hold, the capacity/number of vehicles you operate, and the type of contract work/area of operation you are interested in.

Statement of Insurance Cover - this form requires completion by your Insurance Company, Broker or Consultant. Please note that the Conditions of Contract states the minimum insurance cover operators must provide are as follows:

  • Motor Vehicle, Third Party Property Damage - minimum cover £5,000,000
  • Public Liability (non motor) - minimum cover £5,000,000
  • Employers’ Liability - minimum cover £10,000,000
  • Medical Intervention (if required) - minimum cover £2,000,000

Disclosure and Barring Service (DBS - formerly known as CRB) - for ALL contracts, all passenger assistants, and drivers will be required to undertake a check through the DBS to identify any criminal convictions. Such staff must be approved by, and receive an identity badge from the Transport Services Group.

Health & Safety - operators, with five or more employees, are required under Clause 21.1 of the Conditions of Contract to provide the Council with a copy of their Health & Safety Policy. Operators with less than five employees are required to provide a written statement explaining their general arrangements for Health and Safety at Work.

The Health and Safety Executive (HSE) publish a free leaflet called ‘Health & Safety made simple’ and within this document is a blank health and safety policy that can be adopted by taxi and PSV operators using the following link: Health & Safety policy for a small or medium sized business. This policy can also be used by taxi and PSV operators with less than 5 employees to demonstrate their general health and safety arrangements.

Seat Belts - Operators of vehicles with 16 or fewer passenger seats are advised that for Education and Social Services Contracts all passengers should have a seat with a three-point inertia reel seat belt available. The only exception may be the middle rear seat of a saloon car and the open seat on a 9-16 seat minibus when a lap belt may be appropriate for the conveyance of an escort.

The Transport Services Group also provides the following documents to assist operators (available for download in PDF format):

General Conditions of Contract - this forms the basis for the issue/renewal of all transport contracts let by the Transport Services Group on behalf of Lincolnshire County Council.

Operator Information Pack - this pack hold examples of tender specifications, pricing schedules/options, vehicle specifications, acceptance of contract, fare conditions/scales, instructions for tendering/notes for guidance and a sample invoice.

E-Tendering - The Council currently publishes tender information via Information is contained within the download section of this page on how to register access tender batch information on

For further information or to answer questions on any of the above information, please contact the Transport Services Group.


  • Transport Services Group (TSG)

    Crown House

    Grantham Street


    LN2 1BD

    Tel: 01522 782020

    Fax: 01522 516020


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Last updated: 22 January 2018

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