Health advice and support


Due to a higher increase in demand during the current COVID-19 pandemic the following advice has been issued.

  • allow seven days between ordering your prescription and collecting from a pharmacy
  • do not over order
  • do not ring the pharmacy to see if the prescription is ready
  • if you try to collect a prescription before it is ready you may be asked to call back
  • if your prescription is urgent that day go to the pharmacy and they will complete it as soon as possible
  • if your surgery/NHS message to say your prescription has been done, give the pharmacy seven days to get it ready unless urgent

You can also order your repeat prescriptions:

  • online – visit your GP Practice website for more information
  • NHS App
  • through the post – to your GP Practice

If you are self-isolating and have no-one who can order online on your behalf please visit the Government's extremely vulnerable page or call 0800 0288 327.