We perform regular checks to reduce the risk of highway flooding, including:
- cleaning all gullies and kerb drains once a year
- inspecting all manholes once a year and cleaning if needed
Exceptional rainfall can lead to flooding even when drains are in good working order.
If your fault presents an immediate danger outside of our normal hours, call the police on 101.
We will respond within 10 working days.
We will only accept reports that are our responsibility. We are not responsible for:
- public or private sewers, drains or water mains
- water service pipes or internal pipework
- rivers or watercourses