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Help Using The LCC Connects Site

Here you will find some important information about some of the main features of the website.

Crumb Trail

Clicking on the crumb trail at the top of each content page will allow you to see where you are in the site. Also by clicking on the County Council logo at the very top will return you to the site's home page.

Did you find what you were looking for

This is available on each page of our site (except the home page) it's in a box on the right hand side of the pages.  You can tell us what you did not find . We use this information to continue to construct our site so that it gives the information visitors want.

The A-Z list of Council Services

Running across the page, towards the top are links to our services and also those provided by the other local authorities across the County e.g. "Bins" this provides information on Household Waste and further links to the District Council's relevant pages. You are also able to search the A-Z to find services by entering keywords into the search box.


We ensure our site offers a high level of accessibility. There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.


There are many thousands of documents on this website. Pulling one specific document from that pile in a quarter of a second is difficult - but it is possible, and this page will help you do it.

The words we use to search

Firstly let’s look at some search terms people use to find things on this site: Forms, policy, fire, services, job, Lincolnshire etc..

A lot of them don’t identify a document at all. For example, if you type only “Lincolnshire” into the search you get many thousands of responses. What you are looking for would be buried in there somewhere.

Searching with such a universal phrase is as good as useless - you’re not going to go through all those many thousands to find what you want. However if you search using its name in full, it’s probably first on the list.

But what if I don’t know the full name?

The answer is to type in what you know. Lets say you are looking for information on “Getting married in Lincolnshire”. If you type in full - “Getting married in Lincolnshire” the relevant content is number one in the list. The reason is Google is looking for something with all of these words in and so rates that page the highest.

The Golden Rule

The more you put into the search box the better the results of the search. Using one word rarely gets you to where you want to be. 

Narrowing your search

To narrow your search you can use the “Advanced Search” link - it’s just under the search box on the page. This allows you to state the exact phrase you want to look for, type of document you want to see etc.

Using the - (minus sign)

If you are getting a lot of information that is irrelevant and you want to see the search results without that information you can use the - sign after your search terms. As an example using the word “forms” you can search for forms across the site but lets say you don’t want any fire and Rescue forms. You simply type: forms -fire. Notice the space after “forms” and no space after the “-” sign. You won’t get any forms with the word “fire” in.

Using ” ” (quotation marks)

If you put quotation marks around your search phrase it will look for that specific phrase and not a page with just one of the words.

Using “or”

If you use the word “or” between search terms e.g. “offices in Gainsborough or Louth”. You will get results that include the word “offices” with either “Gainsborough” or “Louth”.

Using numbers

You can search for content between a range of numbers. E.g. Let’s say you were looking for “planning committee minutes in 2005 or 2006”. Simply enter “planning committee minutes 2005..2006”. The 2 full stops between the numbers (with no spaces) define the numeric range.

Did you find what you were looking for?

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Last updated: 13 October 2016

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