Adult care and community wellbeing
Our vision is 'people stay as healthy, safe and independent as possible during all stages of their life’.
Our workforce support people to see their strengths and improve their quality of life. We believe in drawing on our own and the person’s experience, judgement and creativity.
Public Health and Adult Care are services provided by us and required by law. They encompass safeguarding vulnerable adults, arranging for care and support services to older people, people with physical disabilities, mental health conditions and people with a learning disability, autism or sensory impairment.
We also provide advice, information and services to over 10,000 carers and are indirectly responsible for the employment of over 20,000 people working in the care sector.
In total, some 32,000 people, many of whom are amongst the most vulnerable in our communities, receive support from this area.
Public Health has responsibility for improving and protecting health and wellbeing with a particular focus on prevention, early intervention and reducing health inequalities.
The main areas of focus for Public Health are:
- Prevention - reducing illness through supporting healthier behaviours and working with partners and communities to reduce health inequalities.
- Health promotion - health education and commissioning services to meet specific needs such as substance misuse and sexual health.
- Health protection – surveillance, monitoring and managing of infectious diseases environmental health hazards and health emergencies, as well as vaccination and screening programmes.
- Healthcare Public Health – alongside the NHS using evidence and patient experience to ensure the success of prevention programmes, treatment and care.
- Public health knowledge – understanding the level of health need and demand and using data to monitor progress and improve the effectiveness of services.
Jobs include:
Social worker
Our level 1 and 2 social workers provide support to residents across the county. Our teams are made up of strong and effective people who are creative and determined to achieve. Whether they are working with hospital or district teams, our Social Workers receive excellent support and training.
Community care officer
Working as a Level 1 and 2 community care officer (CCO) is an excellent route in to social care and for many the first steps in a career as a social worker. Our CCOs are creative and passionate about supporting people. CCOs receive excellent supervision, access to learning and development opportunities and protected time to support continuous professional development.
Support worker
Our support workers work in small but highly committed teams in our day centres supporting adults with learning disabilities. They are passionate about improving the lives of those with disabilities.
Public health officer
The Public Health team work across three broad strands – health promotion, prevention of ill health and health protection. Job roles are diverse and wide ranging. Whatever the specific role all make a vital contribution to supporting and protecting the health and wellbeing of everyone across the county.
Occupational therapist
Our occupational therapists are responsible for providing statutory occupational therapy. They are part of a team supporting adults with care and support needs so they can live independently in the community through provision of advice, retraining, equipment and adaptations to their lived environment.
You can visit the It’s All About People website find out more about roles in wider social care.
Childrens' services
Children's Services delivers a vast range of services to children, young people and families in Lincolnshire to ensure that they are safe, well and supported. This support ranges from universal services through to child protection and beyond.
Staff always strive to achieve the Children's Services vision: Putting Children First. Everyone works together for all children, young people and families to be happy, healthy, safe and the best they can be.
Our principles are:
- Early help: Strong protective universal services accessible to all with a range of early help available so children have the best start in life and families have extra help when they need it.
- Safeguarding: A shared responsibility to ensure children are safe at home, school and in their community.
- Aspiration: Children are able to thrive and cope with life challenges.
- Learning and achievement: All children being the best they can be with targeted interventions to close the gap so vulnerable children achieve as well as their peers.
- Best use of resources: Integrated commissioning with a focus on best value, improved outcomes and community engagement.
Staff also work closely with partner agencies to ensure children, young people and families are receiving the right support, at the right time and from the right person.
This partnership working is underpinned by the Lincolnshire Safeguarding Children's Partnership (LSCP), a multi-agency partnership board with a vision to safeguard, support and improve the lives of children and young people.
Jobs include:
Health visitor
Health visitors are registered general nurses or midwives who deliver all elements of the Healthy Child Programme. Health visitors work with families of children aged 0-6 and are responsible for ensuring children are healthy and safe. They work in partnership with other agencies to give the child has the best possible start in life.
Residential care officer
Residential care officers provide a caring, nurturing and safe living environment for children and young people in our residential care homes. All of our residential care officers work as part of a team, providing care as outlined with each child or young person's individual care plan, enabling them to achieve their maximum potential.
Community intervention worker
Community intervention staff work within the Future4Me restorative justice team. They support young people to make amends on statutory court orders, and the delivery of those amends given at the pre-court joint diversionary panels. They design and deliver learning activities in group work and one-to-one situations. Their aim is to support young people and their families through potentially life-changing experiences.
Children's social worker
Our social workers work in different teams across the county. These include family assessment and support team, adoption, fostering, children with disabilities and looked after children. They use the Signs of Safety methodology and work collaboratively with families, supporting them to develop their own solutions where the plans are child centred - the voice of the child being at the heart. They help improve the outcomes of children's lives.
Learning support assistant
Learning support assistants (LSA) are part of the Young People's Learning Provision (YPLP) service that offers alternative education to young people aged 16-24. They support learners either on a one-to-one basis, small groups, in the community or in a classroom. Our LSA's support young people to engage with education by making tasks easier, keeping them focused, breaking things down, adjustments, being creative and knowing the learner.
Family time supervisor
Family Time Supervisors promote quality contact between children and young people who reside within the care of the local authority and their families and support the ongoing relationship building between the child and their family. They supervise court directed family time between children and their parents/family working within the terms of court orders and referring agencies.
Community practice educator
Community Practice Educators act as a line manager and practice supervisor for health visiting students and provide professional and clinical leadership for the 0-19 service. They contribute and influence local and regional developments in Health Visiting and Children & Young People's Nursing. They play a key part in transformational change and take the lead role in educating students and make a significant contribution to the education of the wider workforce.
SEND caseworker
SEND caseworkers are part of the Special Educational Needs and Disability (SEND) service. They manage, facilitate and co-ordinate the Education, Health and Care (EHC) needs assessments, ensuring that children and young people (0-25 years old) receive the services and provision to meet their needs. SEND caseworkers provide specialist information and signposting to children, young people, their families and professional agencies, enabling children and young people to achieve the best possible educational, health and care outcomes.
Commercial
Sitting within our Commercial director area are services such as procurement, property, performance, project management, Information Management and Technology (IMT) and key corporate systems.
Our IMT department provides enabling services across three main operational areas:
- Technical Assurance
- Information Management
- Service Assurance
The Data Services team within IMT manages the corporate data warehouse and master data management functions. Supporting and engaging the business is a team of analysts and business relationship managers who leverage the various skills within IMT. This ensures services and business commissioned work continues to meet business needs.
The corporate property service is responsible for looking after the Council's land and buildings. They deal with things like:
- designing and constructing new buildings
- buying and selling land and buildings
- managing the county farms estate
- managing leases
- cleaning and maintaining buildings
- repairing and improving buildings
- managing energy efficiency
- managing property health and safety
- emergency repairs and maintenance
The Commercial Team offers a broad knowledge in commercial law with relevance to the public sector.
The primary areas of work the team has particular expertise in is:
- drafting of bespoke contracts over a wide spectrum ranging from Grant Funding Agreements to suites of contracts in respect of complex project structures
- negotiation of contract terms with public sector and private sector commercial entities
- provision of general contractual and strategic project advice.
The Corporate Performance team’s primary function is the collection, use and validation of data, which we then turn into meaningful business intelligence (BI).
This BI is then used across council to support the effective delivery of services, plan future service delivery, maximise funding opportunities and meet our statutory data duties. We also produce reports for councillors in relation to the performance of key priority areas through our Corporate Plan reporting and our reporting into service scrutiny committees.
The Mosaic Development and Support team provides change and enhancements to our primary social care recording system. Mosaic is used for multiple purposes, including:
- contacts and referrals
- assessments, care planning and reviews
- purchasing services
- statutory and performance reporting
- case overview and signposting
- management authorisations
The Corporate Programme Management Office leads and supports the delivery of some of our key transformational and priority projects, in line with the Corporate Plan.
The core functions required for transformation are analytics and insight, project and programme management, change delivery and business as usual.
Jobs in Commercial include:
Commercial and procurement officer
Our commercial and procurement officers play a key role in the procurement and contract management of services across the organisation, including Adult Social Care, Children's Services and Public Health. They ensure that our contracts offer value for money and are fit-for- purpose for residents. To be effective individuals in this role need to have strong communication and negotiation skills.
Performance officer
These roles have a strong knowledge of a particular service area in order to provide high quality analytical support. They need the ability to produce, interrogate and impart business intelligence to all levels in the organisation. They may manage some performance support officers.
Data analysts
They have the analytical or technical skills to turn data into meaningful business intelligence. They need a high degree of computer skill in programs such as Microsoft Excel and a clear understanding of database design. They have strong numerical skills and an eye for detail to enables them to analyse a diverse range of data using a variety of software.
Project manager
Working across all areas of the Council, a project manager is responsible for the planning, management and delivery of a particular project. They are responsible for working with stakeholders and motivating a project team to ensure the project is delivered on time and within budget.
IT developers
Our devs are key to the success of the Data Services Team, having responsibility for designing, maintaining and developing solutions to help the organisation to manage its data.
Development and support officers
Staff in these roles liaise directly with social care teams and managers to enable effective system change.
Mosaic developers
These devs deliver the technical structure of Mosaic following change requests or new functionality. Mosaic trainers deliver training and support via virtual classroom training, on-site support and “how do I” calls and emails.
Corporate
The communications team makes sure residents are kept informed of our activities and can easily find information about our services. The team uses a wide range of different channels to ensure that everyone can access this information and helps our services communicate in clear, plain English.
The team manages the council’s growing online presence, including its website and social media accounts. This allows us to provide real-time updates in fast-changing situations, with increased use of videos and graphics making our communications more engaging than ever before.
They also deal with enquiries from the media, ensuring the authority operates in an open and transparent manner.
In addition, the council’s popular magazine County News is delivered to 330,000 Lincolnshire households and businesses three times a year and includes the latest news from the authority, as well as features on how our services are making a difference to people’s lives.
It is vital that residents and staff have a voice in the council’s decision-making. Our engagement team ensures the widest possible range of people are given the opportunity to share their views, ensuring our services are tailored to meet the needs and priorities of our residents.
Jobs include:
Digital support officer
Our digital support officers assist with the design, build and testing of services making them easy to use and accessible to everyone. They are part of the digital team that is responsible for managing and improving the council’s digital services. They use website analytics, call centre data and user feedback to support the monitoring and improvement of digital content so that it meets both users’ and business needs.
Digital platform developer
Digital platform developers design, test and build front end interfaces and work with system integrations that make our services easy to use and accessible using the low-code JADU Continuum platform. They are part of the digital team that is responsible for managing and improving the council’s digital services.
Policy officer
Our policy officers develop local policies and procedures. They carry out horizon scanning and research, monitor delivery against the Council's corporate plans, and work closely with stakeholders to deliver the priorities of the Council. They highlight and mitigate any potentials risks to the Council because of changes in statutory guidance or guidelines and provide innovative solutions. This protects our reputation, ensuring that service areas meet and conform to legislative standards.
Strategic communications lead
Strategic communications leads take an active role in planning and co-ordinating integrated communications campaigns (internal, external and digital), ensuring that residents, service users and stakeholders know about the support and services the council provides. They offer strategic and tactical advice, guidance and expertise to senior politicians and key officers on media, communications and marketing plans.
Place
Place looks after the community you live in. It is a diverse area of the Council which manages our cultural and heritage sites, highways, waste services and economic development to name a few.
In highways our network management teams manage the more reactive elements of the highways service, between them dealing with around 30,000 enquiries a year. The local highways teams are based around district council areas and deal with enquiries, enforcement of the Highways Act and insurance claims. They also routinely inspect the highway for safety.
Economic development aims to create an environment in which businesses can grow. It tends to deal directly with businesses, facilitating and supporting their investment projects. It is closely linked with our economic infrastructure teams who deliver schemes that give businesses the confidence to invest. We will often invest where the private sector would not due to limited confidence in the market.
We deliver local regeneration schemes which improve the environment of the county's towns, including taking under-used buildings and providing them with a new purpose. This increases footfall in the towns which in turn supports the vitality of the location.
The culture service manages heritage sites, Lincolnshire Archives and the library service. It is 'one council' focused, working as one for our communities and customers. Across all our heritage sites, we attract more than 459,000 visitors per year. Lincoln Castle alone currently enjoys over 200,000 visitors per year.
Waste services fulfil the statutory duties of a waste disposal authority. Where it is the responsibility of the district councils to collect household waste from your house, it is our responsibility to dispose of it. We provide waste disposal and recycling provision for residents through a network of centres that cover the whole of Lincolnshire. Our services are constantly reviewed as disposal and treatment technologies advance and our population grows. We need to ensure that the provision is the best we can provide for residents with regard to green sustainability and community accessibility.
Jobs include:
School crossing patrol
Our school crossing patrol staff provide a vital service to the youngest residents of the county on daily basis. More commonly known as a “lollipop person” these individuals ensure the safety of children and families on their way to and from schools every day in all weathers. They are incredibly community-minded people and undertake extensive training to ensure that they go about their duties in the best way possible.
Highway maintenance technician
Highway maintenance technicians are highly qualified staff that work within the Highway Asset Management teams. They do a range of highway maintenance programmes for carriageway, footway, drainage, traffic and cyclical works across the county. They are responsible for the investigation, design and supervision of highway maintenance projects that can range from £5k to £500k in value. Technicians have opportunities to develop and train within the Council to senior technician or engineer to program manager and beyond.
Local highways manager
These managers undertake a key managerial role within our Highways Services Team. They identify and prioritise highways maintenance schemes in their area, reviewing and allocating the best use of available resources in a creative and sustainable way. They develop and maintain strong, positive relationships with local communities, councillors and other stakeholders across all service areas. Qualified to Chartered or Incorporated Engineer level, these professionals play a vital role in keeping Lincolnshire on the move.
Visitor experience officer
Working as part of our Heritage department, visitor experience officers work within our amazing visitor locations such as Lincoln Castle, The Collection, The Usher Gallery and The Museum of Lincolnshire Life. Working as part of a great team they are responsible for welcoming our visitors; assisting within the retail outlets and helping people to access and enjoy our collections.
Enterprise coordinator
Working as part of the local Enterprise Adviser Network that was set up to inspire and prepare young people for the fast-changing world of work. The enterprise coordinator (EC) sits at the heart of the local Enterprise Adviser Network to help schools and colleges improve their careers and enterprise programmes and to engage with the world of work.
Resources
People are at the heart of our Resources area and supports the organisation to deliver its services to the community of Lincolnshire.
Financial Services is part of the Resources directorate. The team provides strategic and operational financial advice to various leaders and managers, as well as schools and other parties. Their key duty is to help the Chief Finance Officer (CFO) secure effective financial management and governance of the Council.
Human Resources (HR) provides professional HR advice on key processes such as performance management, absence management, restructures, employment law, conditions of service and pay plus several other support services.
As part of the wider HR service our Talent, Resourcing and Learning teams are a key part of the employee life cycle. They recruit, retain and develop the right people for Lincolnshire County Council.
Business Support are our admin superstars, they are a dynamic and fast paced team, providing opportunities across the county. Our business support family works hard responding to customer queries, dealing with urgent pieces of work, supporting meetings, creating orders and reception cover. Every day is exciting and different!
Legal Services Lincolnshire (LSL) is more than an in-house legal team. They are a shared service working not just for us but also Boston Borough Council, East Lindsey District Council, North Kesteven District Council, South Holland District Council, South Kesteven District Council, West Lindsey District Council, maintained schools and academies. They have a strong team ethos and are proud of their history of growing their own lawyers with a firm commitment to training and development.
Information Assurance provides a professional service to every level of the council. The team supports colleagues to identify and manage information risk with a keen focus on cyber security, records management, and data protection. Key services provided by the team include the investigation of security incidents, identification and mitigation of privacy risks, and supporting the proper management of records.
Democratic Services is responsible for providing expert advice and support to councillors and officers involved in the decision-making and governance of the authority. As the custodians of the Council's Constitution, the team uses its vast experience of the political world to help us all navigate our way through the formal, and informal, processes. Anyone daunted by the prospect of dipping their toes into the political arena is strongly encouraged to speak to the professionals in Democratic Services help ensure that it is a positive experience.
Jobs in Resources include:
Lawyers
We have a range of Lawyer roles at different levels of seniority within LSL requiring a range of skills and experience. All lawyers work in teams that specialise in certain types of law. They take responsibility for a busy and varied caseload and work closely together to find legal solutions to help their clients. They need good technical and interpersonal skills and the ability to command the trust and respect of colleagues.
Legal officer
We have three grades of legal officers. Some provide support to specialist legal teams across the Council, for example child protection, employment education or prosecution. Some legal officers in specialist teams have their own caseload. Duties are varied but can include progressing client instructions, drafting documents, taking statements, and attending court. They need to be highly organised, flexible, able to work well in a team and able to apply their knowledge innovatively.
Information security officer
Information security officers provide specialist advice across the whole spectrum of information security disciplines so staff get guidance and advice. The role ensures that organisational and technical controls are in place to protect data and systems. It also supports the delivery of key services in a safe and secure manner whilst identifying risks.
Business support
Our fantastic business support excel every day. They are at the very heart of everything we do here at the Council. They do this through a range of different roles but we are all committed to providing an excellent experience for all customers. If you can tick the boxes of being a team player, having a can-do attitude and adapting your day’s work due to a sudden change in what’s asked of you, then you are the right person for us. We offer an extensive training programme, including a chance to gain professional qualifications through our apprenticeship learning centre.
HR advisor
We employ around 4,500 people and our HR advisors provide advice covering a huge number of different services and job roles, including around 160 schools. To be successful in this role we look for experienced and qualified HR professionals who have first class customer service skills. There are also apprenticeship opportunities to help you to progress into more senior roles.
Democratic services officer
A democratic services officer organises the formal meetings involving our 70 elected members, producing an agenda, collating the papers, writing the minutes and recording the decisions. They also provide constitutional advice at meetings and support the Chairman of the various committees.
Scrutiny officer
A scrutiny officer provides support to the elected members tasked with scrutinising and influencing proposals before they are considered by decision makers. This involves close communication with committee chairs and guiding them and members of their committee in the process of challenging an idea, ahead of the decision being made. Research skills and exploration of good practice elsewhere are tools often used by Scrutiny Officers in their work.
Lincolnshire Fire and Rescue
Lincolnshire Fire and Rescue (LFR) is part of Lincolnshire County Council. It is the Fire and Rescue Authority for the county.
LFR are the emergency service people turn to when no one else can help. Whether it is attending fires, working relentlessly to prevent fires from happening, reaching out to those trapped in machinery or vehicles when accidents occur along with providing life-saving interventions during medical emergencies. They work with partners to improve the health, safety and wellbeing of the communities in Lincolnshire.
Their commitment is to remain focused on delivering a professional, risk-led, innovative service. Their mission is 'to make our communities safer, healthier and more resilient'.
Services areas
Response
The Fire and Rescue Services Act 2004 is the core legislation for Fire and Rescue services in England and Wales. It details the statutory responsibilities of all Fire and Rescue Authorities, including:
- making provisions for extinguishing fires
- protecting life and property from fires
- rescuing people from road traffic collisions
- promoting fire safety and responding to other emergencies
LFR’s Operational Response model consists of our Fire Control and 38 fire stations strategically located within the county. To manage resources safely the county is divided into three divisions, East, South and West, employing both whole time and on call firefighters to crew our response function.
Resources
Integrated risk
The Integrated Risk department covers a broad range of work. They are the responsible department for Community Risk Management Planning, risk profiling and operational risk. They are also responsible for ensuring workplace safety through health and safety, assurance and auditing. They manage business continuity, as well as performance and service planning.
Jobs include: Service Performance Analyst, Integrated Risk Information Officer, Business Continuity Manager, Operational Doctrine Manager, Operational Risk Manager, Risk Data Gatherer, Continuous Improvement Manager and Health and Safety Manager.
Operational support
The Operational Support department plays a pivotal role in service delivery by providing a wide range of support to the rest of the service responding 24/7, all year round. The team focuses on five main areas – fleet, equipment, procurement, water and property. They also manage the day-to-day business that keeps the service running and provide a professional and speedy response to any situation.
Jobs include: Fleet Manager, Contracts and Procurement Manager, Water Manager, Property Manager, Premises Manager, Contracts Officer and Fleet Technician.
Service support
Service Support enable the launch of new products and functions throughout the service that are associated with IT. They work on new projects and look to adapt current working methods to ensure maximum efficiency and value for money. They also have a vital role working in conjunction with Control to ensure that the mobilising functionality of appliances is maintained at all times.
Jobs include: Service Support Manager, Service Support Co-ordinator, Information Systems And Development Officer, System Support Officer and Knowledge and Information Manager.
People
Organisational development
This encompasses everything from practical initial and continuous training for operational crews to hosting other emergency services nationally in collaboration and development. They are responsible for recruiting, training and managing competencies of staff and have ownership of their own Learning Management System.
Jobs include: Organisational Development Manager, Training Manager, Organisational Development Instructor, Training Site Technician, Driver Training Manager, Driving Instructor and Media Technician.
Recruitment
Selecting the right personnel is crucial to ensure smooth running and progression within LFR in a rapidly changing political and economic environment. Recruitment involves identifying prospective employees and engaging and encouraging them to work within the service. Ensuring the service is representative of the community of Lincolnshire is the primary focus.
Working closely with the LCC recruitment function, the team recruits whole time and on call operational posts as well as a range of non-operational vacancies which support the service.
Jobs include: Recruitment Manager, Recruitment Officer, Business Support Assistant (Recruitment) and Watch Manager (Recruitment).
Prevention and protection
At the heart of all of our community safety interventions carried out are the communities of Lincolnshire. A focus on delivering 'person-centred' services allows the Prevention and Protection teams to complement each other and support the delivery of community-based activities across the county. LFR have a dedicated enforcement team which provides advice, guidance and support on our statutory duties.
Jobs include: Prevention and Protection Manager, Deputy Community Fire Safety Manager, Fire Safety Officer, Fire Safety Supervisor, Fire Safety Inspector and Community Fire Safety Advocate.