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Council Services:

Complaints procedure

The Lincolnshire Road Safety Partnership is a nationally-approved service provider for the National Driver Offender Retraining Scheme (NDORS/UKROEd).

Our courses include:

  • National Speed Awareness Course
  • National Motorway Awareness Course
  • National Driver Alertness Course
  • What’s Driving Us?
  • Driving4Change
  • RIDE

If you wish to complain about the level of service received for any course, speak with a member of staff at the training centre first.

If you are not satisfied with the response, or the issue cannot be resolved, contact the road safety service delivery manager by emailing

Alternatively, write to Lincolnshire Road Safety Partnership, Witham House, The Pelham Centre, Canwick Road, Lincoln, LN5 8HE

To submit a formal complaint, or make a comment or compliment, complete our online feedback form.

You can also email or call 01522 782060.

Alternatively, write to Feedback team/corporate complaints, Serco local and regional government, Customer feedback, Lincolnshire County Council, PO BOX 841, Lincoln, LN1 1ZE

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Last updated: 24 November 2017

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