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Good care matters to us all

If you thought high-quality care was only important to those receiving it, think again - it’s vital for everyone

If you get adult social care, or a loved one does, you’ll know just how important it is to the quality of people’s lives.

Carer visit

But what if you don’t receive it? Do you still get any benefit from it?

In fact, high-quality care benefits everyone - something the council is keen to show as part of the national initiative Quality Matters.

Glen Garrod, executive director for adult care and community wellbeing, explains: “Excellent care can transform people’s lives, supporting them to keep their independence or regain it after a setback.

“It also improves their wellbeing and helps them reach out to others, which is really important for the community as a whole.”

Glen says residents who don’t get direct support may not appreciate the huge volume and variety of services on offer.

They may also not know about the wider benefits to society from helping people live independently at home.

“For example, adult care can help people return home after a stay in hospital, freeing up NHS resources for other patients,” he explains.

Cllr Mrs Patricia Bradwell, executive member for adult care and community wellbeing, is also passionate about the wider benefits of adult care.

“It offers vital support for family members or friends - including children and young people - who are care-givers themselves. That helps them carry on leading full lives of their own, studying or working and contributing to the local economy.”

More directly, the care sector is worth at least £240m to the Lincolnshire economy every year, employing more than 19,000 people.

“Paid carers do vital jobs supporting the most vulnerable in our community in often difficult circumstances,” says Cllr Mrs Bradwell.

“We should all recognise their incredible contribution - not just to those receiving care and support directly, but to the wider community.

“There is so much dedication, resilience and compassion from people working in the sector, it’s truly humbling.”

What care is on offer?

  • Typically, a single week in Lincolnshire will see residents benefit from more than 65,000 home visits. Sometimes, those receiving care have complex and changeable needs, which can include autism, a learning disability or dementia.
  • Vital support is also offered to over 8,000 unpaid carers of all ages, through the Lincolnshire Carers service.
  • The council also helps people into employment, and provides personal budgets to give them choice and control over their care.
  • Day opportunities include a range of activities, the chance to socialise and a hot meal - please ask at your library or community hub for details of local day centres and lunch clubs.
  • We protect people from abuse or neglect by working with the Lincolnshire Adult Safeguarding Board, responding to over 3,500 concerns a year.

How can you get help?

For information about services available to you, please contact the Customer Service Centre on 01522 782155.

Lincs2Advice also provides information about service providers best placed to meet your needs. Phone 0300 3038789 or visit www.lincs2advice.org.uk.

Supporting the care sector

The council is committed to helping the care sector in Lincolnshire thrive, ensuring high-quality support is available for years to come.

To achieve that aim, it has reduced the number of companies providing services on its behalf, based on geographical areas.

It has also worked to achieve good standards of pay and service for employees within the care sector.

To find out more about careers in social care, visit www.skillsforcare.org.uk or www.healthcareers.nhs.uk/working-health.

For social worker and homecare recruitment, visit www.lincolnshire.gov.uk/jobs.

For personal assistant recruitment, visit www.penderelstrust.org.uk.

Caring for the carers

Lincolnshire’s “unpaid army” of carers includes Denise Clarke, from Cowbit, who cares for husband Richard.

Despite serious health issues of her own, Denise has managed care for Richard for three years following a serious stroke. She also supports her elderly parents in Milton Keynes. However, she realised she needed some help herself, and got in touch with the Lincolnshire Carers Service.

Together with Carers FIRST and the Wellbeing Service, they gave her practical support, including a “Lifeline” pendant.

It enables Richard to summon urgent help if needed, so Denise now feels more confident to leave him for the day when visiting her parents.

She has also received a Carer Personal Budget, which she uses to pay for practical help around the home and garden.

Richard said: “The service has been excellent - it has changed everything for us.”

Denise’s advice to other carers is: “Don’t hesitate to contact the service. Don’t think they can’t help you - they can!”

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