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Council Services:

'What's the problem? A guide for parents of children and young people who have got into trouble online'

Excellent resource for parents to use re online safety. Schools, please place this on your website.


Easy to read guide for parents to work through with their children and young people who may have got into trouble online.

Service Description

This 32 page booklet covers some of the issues which parents may struggle with, when dealing with the children and young people regarding online safety. Using clear and simple language, it explains what the issues are and gives straight forward advice, signposting to other websites and also directing parents to various helplines.

The final part of the booklets helps the parents complete a ‘family safety plan’ looking at staying safe as a family.


Available whenever needed.


Easy to read and excellent tool for parents to create their own ‘family safety plan’ at end of booklet, written in style similar to ‘signs of safety’.

Ideal resource to place on school website for parents to access and also easy way for school to show it’s commitment to PSHE / SMSC and British Values.


This resource is FREE.


This resource is attached at bottom of page.

External Website


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Last updated: 5 July 2016

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