Due to Covid-19, we are unable to offer face-to-face appointments or assessments and there is limited ability to handle telephone enquiries.
Our online and email service is currently unaffected.
The Blue Badge scheme helps people with an ongoing substantial disability which causes them to:
- be unable to walk
- experience very considerable difficulty whilst walking, which may include psychological distress
- be at risk of serious harm or pose a risk to other people whilst walking
You can apply for yourself, someone else or an organisation.
The Blue Badge is issued to a person, not a vehicle. The badge holder must be in the vehicle when it is being used unless they are being picked up or dropped off.
Read more about the rights and responsibilities of Blue Badge Holders.
How to apply
Do not pay anyone offering to help you complete the application form. They are not affiliated with the scheme in any way and it could be a scam.
GOV.uk will check if you are eligible before you apply.
If you are eligible, your application is sent to us and we will review it within eight weeks.
It is important to fully complete your application and provide detailed answers to the questions. Your application will be unsuccessful if you do not provide satisfactory evidence about how you meet the criteria.
If you, or a friend, or family member is not able to apply on your behalf then you can request a paper application form.
Email [email protected] or call 01522 782232. You must tell us your details and whether the form is for you, a friend, or a family member.
We will tell you how you can pay the £10 fee after the approval of your application
Once we receive your payment, we will process your Blue Badge within one week. You will receive it within 7 to 10 working days.
If your application is refused, we will tell you why and you will not be charged.
You will also be offered the opportunity to appeal and ask us to reconsider our decision. Our appeals procedure will be explained to you if you are refused.
You can also reapply if your mobility problems become more serious.
Report badge lost or stolen
You should report stolen badges to the police; Blue Badges are valuable in the wrong hands.
If the badge was issued by us email [email protected] or call 01522 782232. If the badge was issued by another organisation contact them directly.
You may request a replacement badge under these circumstances. You will be asked to fill in a replacement form and pay a £5 administrative fee.
You can only let someone else use your Blue Badge if:
- you are in the car with them
- they are picking you up or dropping you off and they need to park close to where you need to go
If someone else is driving you, you must let them know the rules. Read more about the rights and responsibilities of Blue Badge Holders.
If proven misused we may ask for your Blue Badge back.
It is a criminal offence to use a Blue Badge if you are not disabled. You could be fined up to £1,000.