Mosaic champions are service-based and business support colleagues who have a good understanding of how practice should be reflected in recording systems.

As a champion, you will:

  • attend bi-monthly Mosaic forums
  • act as a link between your colleagues and the Mosaic development and support (MDaS) team
  • ensure that your team is up to date with all information relating to Mosaic that is communicated out via Mosaic Bulletins, etc
  • work with MDaS to develop mosaic function and related support systems
  • have knowledge of where to go for support, such as Mosaic bulletin, Professionals Hub or Mosaic champions teams’ chat, and be available to support colleagues with mosaic-based queries
  • support other Champions with any queries they may have, where you feel confident enough to do so

I can’t stress enough how beneficial it is to be a Mosaic champion and to have a Mosaic champion in the team” – Mosaic champion direct feedback

Mosaic help desk

Help desk support is available Monday to Friday, 8am-5.30pm.