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Council Services:

Concessionary travel - bus passes

The English National Concessionary Travel Scheme allows all eligible older and disabled people to travel free on off-peak scheduled bus services anywhere in England.

Off peak hours are between 9.30am-11pm Monday to Friday and all day on weekends and bank holidays. Local Authorities are allowed, at their discretion and own cost, to provide additional concessions for the benefit of local residents which can be subject to change. In Lincolnshire, the County Council currently allows Lincolnshire pass holders to travel free of charge on Local Journeys before 9.30am on weekdays.

Details of the eligibility criteria and other scheme information can be found on this page and in the Concessionary Bus Travel Brochure or our Concessionary Travel FAQ.

Eligibility

From 6 April 2010 the age of eligibility for women will be pension age and for men it will be the pensionable age of a woman born on the same day. The Pension age for women is rising by five years over a ten year period and the eligible age for a bus pass will rise gradually over this period. The date you will be eligible for a bus pass will depend on the month in which you were born and it will not fall on your birthday.

Enter your date of birth on Directgov’s State Pension Age Calculator to find out when you are eligible to receive a bus pass.

Permanent residents of Lincolnshire who meet specified criteria relating to either age or disability.
Age Criteria: The qualifying age for older men and women is gradually being increased from 60 to 66 in line with changes to the state pension age for women.

The table at the bottom of this page shows when you will qualify according to your date of birth.

Disability criteria: Whilst there are many types of disability only 7 are recognised for the scheme. You must be a person who:

  • Is blind or partially sighted
  • Is profoundly deaf or severely deaf
  • Is without speech
  • Is disabled, or has suffered an injury, which has a substantial and long term effect on your ability to walk
  • Does not have arms or has long term loss of the use of both arms
  • Has a learning disability, that is, a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning
  • Has a moderate to severe disability and would, if applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, have your application refused pursuant to section 92 of that Act (physical fitness) otherwise than on the grounds of persistent misuse of drugs or alcohol.

Applying

You can apply for a concessionary bus pass in a variety of ways, either:

  • Download an application form
  • Collect your application form from your local District Council office, library, access centre or Community Group
  • Ring 01522 873700 to request a form by post
  • Request an application form by emailing customer.services@lincoln.gov.uk
  • Collect your application form in person from City Hall, Beaumont Fee, Lincoln, LN1 1DB

Downloaded or hard copy forms must be completed and returned by post with the relevant documents and photograph to the address on the application form. Alternatively visit the Concessionary Fares Team at City Hall in Lincoln who will be able to issue you pass whilst you wait.

Your photograph can be captured at the time of application, but don't forget to bring evidence of eligibility with you.

If you have any questions regarding concessionary travel scheme please use the contact details at the bottom of the page.

All applications should be made via post no earlier than 21 days in advance of your eligibility date. Alternatively, once you have reached your eligibility date you can visit the Concessionary Fares Team at City Hall, Beaumont Fee, Lincoln, LN1 1DB where you can apply in person and passes can be issued on site whilst you wait.

Opening Times

Monday, Tuesday & Thursday: 9am - 5pm
Wednesday: 10am-5pm
Friday: 9am - 4.30pm

Please return your completed application together with one recent passport photo and photocopies of your proof of identification and age or disability (as detailed on the application form) to the address below:

Postal Applications Only

Concessionary Fare Office
Crown House
Grantham Street
Lincoln
LN2 1BD

Depending on volumes your pass should be sent to you within 10 working days. If you apply in person at City Hall, Lincoln, passes will normally be issued immediately at the point of application.

Renew

There is no fee for renewing your pass and you can renew up to six months in advance of your card expiring.

You will need to provide a passport sized photo (unless you are applying in person); plus proof (dated within the last six months) that you are a Lincolnshire resident and that you are of an age or have a disability which will qualify you for a pass.

You can renew your Lincolnshire Concessionary pass by Post, by visiting City Hall or by email to ENCTS_Renewals@lincolnshire.gov.uk

Download a Renewal application form, or they are available from libraries and District Council offices.

Replace

If your pass has been lost, damaged or stolen, call the Concessionary Fares Team on 01522 873700 or call in at City Hall Lincoln and we will cancel your pass and issue a replacement. There will usually be an administration charge of £10 unless your pass was stolen and you can provide a valid police crime number.

Proof of Residency is required for a replacement pass. This can be proved using an official document with your name and address, e.g. Bank Statement, Utility Bill, Prescription and DWP Correspondence. This however must be dated within the last 6 months. Your Local Council Tax bill for the current year will also be acceptable.

Paying for your lost or damaged concessionary bus pass

Please make all cheques payable to: 'Lincolnshire County Council' or alternatively payment can be made online.

Please go to the Online Payment System and select 'Older & Disabled Concessionary Replacement Pass' from the drop down list to make an online payment for a new pass to replace one that has been damaged or lost.

If paying online you will still need to submit proof of residency before a replacement pass can be issued.

Excluded services

  • Services where most seats can be reserved (eg National Express or other long distance services)
  • Rail replacement bus services
  • Park & Ride services
  • Coach excursions and tours
  • Taxis and private hire cars
  • Trains
  • Certain seasonal services
  • Community Transport Schemes

Proof of eligibility

For all applicants: Proof of Residency is required.

This can be proved using an official document with your name and address, e.g. Bank Statement, Utility Bill, Prescription and DWP Correspondence. This however must be dated within the last 6 months. Your Local Council Tax bill for the current year will also be acceptable.

Plus

For elderly application - Proof of Age must also be supplied by either:-

  • Birth Certificate, Proof of State Pension, Passport, Driving Licence or Prescription

For disability application - see application form for proof of disability required:-

  • A blue badge or higher rate DLA / PIPS would provide sufficient evidence in most cases

You need to fill in an application form and gather the evidence of residency, age/disability as required. You will also need to provide a passport sized photograph if you are submitting your application by post or email. If you are applying in person at City Hall, Lincoln, a photograph can be taken when you apply, but you will still need to bring copies of all other documentary evidence and your application form.

If you previously had a bus pass for your old address (outside of Lincolnshire) you should send your pass back to the address on the reverse of the ticket, advising them that you have moved out of their area.

Eligibility Dates

This table shows the current eligibility dates based on age for the free bus pass under the national concessionary travel scheme.

Date of BirthDate of Eligibility
05/10/52 or beforeAlready eligible
06/10/52 - 05/11/5206/05/2015
06/11/52 - 05/12/5206/07/2015
06/12/52 - 05/01/5306/09/2015
06/01/53 - 05/02/5306/11/2015
06/02/53 - 05/03/5306/01/2016
06/03/53 - 05/04/5306/03/2016
06/04/53 - 05/05/5306/07/2016
06/05/53 - 05/06/5306/11/2016
06/06/53 - 05/07/5306/03/2017
06/07/53 - 05/08/5306/07/2017
06/08/53 - 05/09/5306/11/2017
06/09/53 - 05/10/5306/03/2018
06/10/53 - 05/11/5306/07/2018
06/11/53 - 05/12/5306/11/2018
06/12/53 - 05/01/5406/03/2019
06/01/54 - 05/02/5406/05/2019
06/02/54 - 05/03/5406/07/2019
06/03/54 - 05/04/5406/09/2019
06/04/54 - 05/05/5406/11/2019
06/05/54 - 05/06/5406/01/2020
06/06/54 - 05/07/5406/03/2020
06/07/54 - 05/08/5406/05/2020
06/08/54 - 05/09/5406/07/2020
06/09/54 - 05/10/5406/09/2020
06/10/54 onwards66th birthday

Note that dates may change if the pension age rises.
Source: State Pension Age Calculator, Gov.UK Website.

Contacts

Bus timetables

Current bus route and timetable information for the Lincolnshire area.

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Last updated: 9 November 2016

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