Before you make a request
The Freedom of Information (FOI) Act gives you the right to request access to information we hold.
Where a request relates to environmental information, this will considered under the Environmental Information Regulations (EIR).
To find out how we handle requests for information, please read our Access to Information policy.
Before making a request, please contact the relevant service to check whether the information can be provided through normal business processes without the need for a formal request. You should also check our Publication Scheme to see whether the information you are seeking is already publicly available.
To find out if your query has been answered previously:
Search our Freedom of Information directory
Make a Freedom of Information request
Alternatively, you can:
- write to Customer Information Service, Lincolnshire County Council, County Offices, Newland, Lincoln, LN1 1YL
- use social media
Environmental Information Regulations
The Environmental Information Regulations (EIR) cover requests for information about:
- elements of the environment, such as air, atmosphere, water, soil, landscape etc
- substances, such as energy, noise, radiation, emissions etc
- policies and reports which affect the environment
- human health in relation to the environment, such as the food chain
- structures or sites which affect the environment
Alternatively, call 01522 554011.
What happens next?
You should get the information you requested within 20 working days. We will tell you if we need more time.
Costs
Most requests are free but, in some circumstances, charges may apply. We will tell you how much any charges will be and explain what they are for.
If your request is turned down
If we turn down your request, we will tell you why we cannot give you some or all of the information.
We might ask you to be more specific so we can provide just the information you need.
We will refuse your request if it will cost more than £450 to find and extract the information.
Reviews and complaints
If you believe we have not provided the information requested, you may ask for a review of the decision. We will tell you how to do this in our response.
If you are still not satisfied, you can complain to the Information Commissioner’s Office.