No frequently asked questions
Do not use frequently asked questions (FAQs). If our content meets our users' needs, they will not have any FAQs. If we do get asked frequent questions, we must review the content.
FAQs show that we've thought about the content but not the user. They also lead to duplicate content. This competes in search with the pages people need.
The Government Digital Service (GDS) has a blog about this – read FAQs: why we don’t have them.