Potholes reported to LCC in 2024, 2025 and to the end of August 2026

1. The number of potholes reported to you in 2024, 2025 and to the end of August 2026 and the source of the reporting - eg: public reports, routine highway inspections, information from other employees and companies.



2. The total amount of money spent repairing potholes in 2024, 2025 and to the end of August 2026.



3. The percentage of all pothole damage claims paid out in 2024, 2025 and to the end of August 2026.



4. The amount of money paid out for pothole claims in 2024, 2025 and to the end of August 2026.



5. The amount of the single largest payout for a pothole claim in 2025 and to the end of August 2026, and if possible any details of the make and model of the vehicle the claim was made for.



6. For pothole damage claims that were refused in 2024, 2025 and to the end of August 2026, please state the reason for refusal either per claim or as a percentage of the overall figure.



7. The amount of money spent in legal fees to defend the council against pothole claims from drivers in 2024, 2025 and to the end of August 2026.

1. The number of pothole enquiries received in the last three calendar years (January to December) are as follows:

Pothole enquiries are primarily generated through reports from members of the public, either via FixMyStreet or through our Customer Service Centre.

Other potholes that are identified during routine and safety highway inspections are raised as defects, rather than enquiries.

For context, the number of pothole jobs completed in the same timeframe are as follows:

Please note that the number of pothole jobs completed above relates specifically to pothole jobs raised. However, this does not include additional potholes that may have been repaired through other works carried out by LCC on the carriageways during each year, such as carriageway resurfacing, carriageway patching and other carriageway minor works.

2. LCC does not record the cost of individual pothole repairs. We follow a risk-based approach, as set out in our Highways Infrastructure Asset Management Plan, which requires pothole repairs to be carried out at differing response times depending on the level of risk to the public. Each of these repair times has a separate price and the number of repairs in each category can vary greatly. It is not possible to give exact expenditure as LCC operates a complete reactive service and costs are not separated into carriageway pothole repairs only. The Highways Infrastructure Asset Management Plan can be found here: Highways infrastructure asset management plan 2026. Transparency Report - Technical Annex 2026-27

3. to 7. This data is now published and available to the public following the below link: Highways Insurance Claims | Lincolnshire Open Data

We are unable to provide the details of the make and model of the vehicle the claim was made for, for question 5.