Adult Social Care Systems - Find a freedom of information request

Request
  1. What case management system do you use for adult social care?

 

  1. What is the annual support charge for the systems (including the finance modules)?

 

  1. When is the contract for the case management system up for renewal?

 

  1. Please provide the please provide name(s), email(s) and telephone number(s) of the individual responsible for the adults case management system within your organisation.

 

  1. Do you have a web based directory of services/eMarketplace for adult social care?

 

  1. Is this directory/eMarketplace developed in-house or by an external provider?

 

  1. If an external provider please provide the name of the supplier?

 

  1. If an external provider please provide the renewal date for the contract.

 

  1. What is the annual support cost for your directory/eMarketplace?

 

  1. Are there any plans to review provision of your directory/Marketplace?

 

  1. Please provide the name(s), email(s) and telephone number(s) of the individual responsible for the directory/eMarketplace within your organisation.
Decision
  1. Lincolnshire County council use Mosaic as a case management system for adult social care this is provided by Servelec
  2. It's a combined adult care & children services system with finance elements included. The annual support cost is £83,000.
  3. Our existing contract for Mosaic the case management system runs until January 2024.
  4. Miles Winterburn, County Manager for Mosaic, miles.winterburn@lincolnshire.gov.uk
  5. Yes.Lincolnshire County Council does have a web based directory of services/e marketplace for adult social care
  6. The web based directory of services/emarket place is provided by an External provider.
  7. The web based directory of services/emarket place is provided by PCG through partnership with Servelec.
  8. The contrat renewal date for the external provider is January 2024.
  9. Annual costs for the directory/emarketplace are included as part of Servelec MOSAIC case management system.
  10. No. there are no plans to review the provision of the directory/emarketplace
  11. Theo Jarratt theo.jarratt@lincolnshire.gov.uk is the individual responsible for the directory/emarketplace within Lincolnshire County Council.
Reference number
FOI0639
Date request received
26 September 2019
Date of decision
11 November 2019