Direct Payments - Find a freedom of information request

Request

1. Is there a social care transformation manager or personalisation lead or similar role? If yes please provide name(s), email(s) and telephone number(s). 

2. How many direct payments do you currently have in place for children and young people? 

3. Of these, how many are managed accounts, how many are paid into bank accounts and how many are paid onto pre-paid cards? 

4. How many direct payments do you currently have in place for adults?

5. Of these, how many are managed accounts, how many are paid into bank accounts and how many are paid onto pre-paid cards?

6. If you have pre-paid cards, who is the manager with responsibility for prepaid cards? Please provide their name, position, email address and telephone number. 

7. Please provide details of the name of the pre-paid card supplier.

8. What is the annual cost of the pre-paid cards?

9. How many clients/families receive support (direct payment support) to keep detailed financial records and pay invoices for their care?

10. Is this service provided by a third party organisation that is commissioned by the local authority?

11. If the service is provided by a third party organisation what is the name of the company?

12. If the service is provided by a third party organisation what is the annual cost to the Local Authority?

13. Do you provide an in-house managed account service? 

Decision

1. Gareth Everton, Head of Integration and Transformation.

2. 0 - 18 year olds: 141 Direct Payment Clients.

3. 49 are managed by Penderels, 77 have bank accounts, 15 direct payment clients.

4. 2,623

5. 247 prepaid cards, 1,127 Penderels and 1,249 bank account

6. Theo Jarratt, County Manager for Quality and Information.

7. ALLPAY

8. The spend on Prepaid Cards in the financial year 2018/2019 (which was our first full year in implementation) was £6,508.15. This figure may be subject to variation if any invoices came in after 19 May that related to Financial Year 2018/2019. However, we would expect these to be minimal.

9. As at 31 March 2019, there were 1353 third party managed accounts held by Penderels

10. Yes

11. Penderels

12. Annual cost to 31 March 2019 was £473,046.25

13. No

Reference number
FOI0168
Date request received
07 June 2019
Date of decision
05 July 2019