Information and communication technology privacy notice - Privacy notices

Who we collect information about
  • to provide electronic data management services such as reporting, analytics, migration, retrieval, and service management.
  • to provide internal data services which matches data from different sources to allow the council to better organise, understand, and use data thereby improving service delivery and design.
  • to provide and manage communications data, applications devices, and services.
What type of information we may collect
  • name and contact information
  • unique identification numbers
  • personal data provided to or collected by council services as described in the customer privacy notice

We may also process some special category (sensitive) data for internal data services such as:

  • race or ethnic origin
  • political views and affiliations
  • religious or philosophical beliefs
  • trade union membership
  • genetics
  • health
  • sex life or sexual orientation

Furthermore we may process special category (sensitive) data relating to device authentication:

  • biometrics, for example facial recognition, fingerprints
Lawful bases for processing information about you
  • necessary to comply with a legal obligation
  • necessary to perform a task carried out in the public interest or in the exercise of official authority
  • necessary for the provision of social care and the management of social care systems and services
  • necessary for reasons of substantial public interest
  • explicit consent
How we may collect your information
  • provided to us directly by you
  • provided by internal council systems
  • provided by publicly available systems
  • provided by another individual, such as a carer or family member
  • provided by another organisation or professional
Who we may share your information with
  • internal council services such as children’s services and adult services.
  • partner organisations and professionals involved in the provision of council services
  • suppliers used by the council in the provision of information and communication technology
How long we hold your information for

We are required to retain your information for as long as is necessary, after which it will be securely destroyed.

Further information on retention periods is available through our customer privacy notice.

Note for data services the retention will be informed by the internal service providing the data.

Your information rights

You have several rights in relation to the information that the council holds about you. For information about your rights, when they might apply and how to make a request to exercise them, please see our customer privacy notice.

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