Interpretation, Translation and British Sign Language Services - Find a freedom of information request

Request

1. Can you please tell me who your current supplier(s) is and provide a breakdown of the cost of the services.

 

2. Please list your top ten most popular languages for the last two years

 

3. Can you please provide details of your current provider(s) (company name, date contract was awarded and date of renewal?

 

4. What language services have you provided during the COVID19 pandemic?

 

5. How many interpreting requests have not been filled during the COVID 19 pandemic and
what languages were they?

 

6. Are you providing video interpreting services? How is this being provided and what are the costs per minute?

 

7. Can you please provide the name and contact details of the person responsible for the set up and implementation for Interpreting and Translation services.

Decision

1. DA Languages Limited

Each service and provision of support is priced independently. Rates are different depending on timescales of booking, minimum timescales, booking requirements, cancellation schedules, method of delivery, and length of delivery, for example weekends, bank holidays etc.

The Council considers that information in relation to the cost of this service is commercially
sensitive and, therefore, exempt from disclosure under Section 43(2) of the Freedom of
Information Act (FOIA). Please see below for further information.

 

2.

  • Polish
  • Romanian
  • Lithuanian
  • Bulgarian
  • Russian
  • BSL (British Sign Language)
  • Latvian (Lettish)
  • Slovak-Roma
  • Kurdish / Kurdish Sorani
  • Portuguese

 

3. DA Languages Limited, date commenced 1st April 2020, renewal 31st March 2022

 

4.

  • Romanian
  • Polish
  • Bulgarian
  • Lithuanian
  • Portuguese
  • Russian
  • BSL (British Sign Language)
  • Kurdish / Kurdish Sorani
  • Hungarian
  • Bengali
  • Turkish
  • Latvian (Lettish)
  • Arabic
  • Thai
  • Vietnamese
  • Spanish
  • Tigrinya
  • Mandarin
  • Czech
  • Estonian

 

5. Two for Krio

 

6. The supplier provides a Video interpreting service and has done so since the commencement of the contract.
The Council considers that information in relation to the cost of this service is commercially sensitive and, therefore, exempt from disclosure under Section 43(2) of FOIA Please see below for further information.

 

7. Andrew Hancy (Head of Business Support)
Email: Andrew.Hancy@lincolnshire.gov.uk

 

 

Reference number
FOI1817
Date request received
01 September 2020
Date of decision
08 September 2020