Quality Management System - Find a freedom of information request

Request

"Ref your letter which I find somewhat presumptuous, in that you are assuming I have TEAMS access and in light of the Covid guidance you are promoting a face to face visit to the Council Offices??

Have you not considered saving the copy as a PDF?

Please do not present ‘barriers’ to what is a basic request.

I trust you will consider further options to allow me to view the document."

Decision

The QMS is based on approximately 440 individual electronic pages that link to one another, but also includes around 1200 links to other forms and documents (of varying sizes), as well as 82 links to external websites. As previously stated, it is not in a format that can be copied and is too extensive to be exported to PDF.

Microsoft Teams is a free to use product and an invitation to a Teams meeting could be sent to you, during which the QMS could be made available for viewing through screen sharing.

If you are able to share the reason for this request, or limit it to a very specific element of the QMS, then we may be able to extract the pertinent information in a format that can be shared with you. The ability to do this would be impacted by the number of electronic pages, forms, documents and websites included in the specific element."

Reference number
1368434
Date request received
22 April 2021
Date of decision
18 May 2021