Back-office functions - Find a freedom of information request

Request

1.What applications is your organisation using for the following back-office functions? Where applicable, please provide the following information for each (please answer using the table attached, if possible):

2. What applications is your organisation using for the following business areas? Where applicable, please provide the following information for each (please answer using the table attached, if possible):

3. Does your organisation use the following Microsoft products (please answer using the table attached, if possible):

4.If your organisation uses Microsoft Office 365, how many total licences do you have? Can you please break this down into the following user types in the table attached:

5.Can you provide the main names and email contact for the positions in the table attached (or for the equivalent role)?

Decision

1.

Application Type

Application

Vendor/Version*

Contracted Supplier*

Contract end-date

ERP

Business World On

Unit 4

31/03/23

Finance 

Business World On

Unit 4

31/03/23

HR

Business World On

Unit 4

31/03/23

Payroll

Business World On 

Unit 4 

31/03/23

Recruitment

Hireserve

Hireserve

31/03/24

CRM

Lagan

Serco

31/03/26

Contact centre

Avaya

Vodafone

30/08/23

Robotic process automation (RPA)

 

 

 

*Please distinguish between the application vendor and the supplier through which the application was procured if they are not the same. 

2.

Application Type

Application

Vendor/Version*

Contracted Supplier*

Contract end-date

Revenue and benefits

City/District Councils

 

 

Housing management

City/District Councils

 

 

Social care case management

Mosaic

Servelec

05/01/24

Planning

Mastergov

DEF Software Ltd

31/03/24

Library management

Soprano

ESS

31/03/26

Electoral

management

City/District Council

 

 

Waste management

Gov360 OpenSky:

Integrated Waste

Data Management

System (iWDMS)

Opensky Data

Systems

 

31st March 2024 (with 2 extension periods  of 1 year each)

Election

management

City/District Councils

 

 

Licensing and compliance

Street Manager – dedicated streetworks system.

 

Confirm – API used to assist with above.

Department for

Transport 

 

 

Brightly                         

No end date – rolling annual contract.

 

October 2023

*Please distinguish between the application vendor and the supplier through which the application was procured if they are not the same.

 3.

Product Type

Contracted Supplier

Contract end-date

Total annual contract spend

Office 365

Softcat

30/06/23

Please see Pro contract https://procontract.due-

north.com/ContractsRegister/ViewContractDetails

Azure

Softcat

30/06/23

Please see Pro Contract as above

4.

License type

Number of licences 

E1

 

E3

 

E5

6356

 5.

Role

Name

Contact Email

ICT Procurement manager

 

David Matthewman

david.matthewman@lincolnshire.gov.uk

CIO/head of ICT

David Matthewman

david.matthewman@lincolnshire.gov.uk

Head Of Cloud/Licencing

David Matthewman

david.matthewman@lincolnshire.gov.uk

Reference number
FOI 6107285
Date request received
08/02/23
Date of decision
28/03/23