- Request
-
Interpretation and Translation Services
Question
Notes
Response:
What was your overall 2023 spend for interpretation and translation services?
Jan – Dec 2023
Spend to include all service formats across all contracts held
Please confirm the following details for your provider(s) of interpretation services:
Response:
Please add additional columns if required
Provider 1
Provider 2
Provider 3
Provider 4
Provider name
e.g. inhouse / provider name)
Scope of contract
a) Pre-booked face-to-face
b) Pre-booked video
c) Pre-booked telephone
d) On-demand video
e) On-demand telephone
f) British Sign Language
g) Interpreters on wheels
- Yes/No
- Yes/No
- Yes/No
- Yes/No
- Yes/No
- Yes/No
- Yes/No
Current contract start date
DD/MM/YYYY
Current contract end date
DD/MM/YYYY
Any extension options available under the existing contract
e.g. 2 x 12 months
How was this contract awarded?
e.g. Tender / direct award
Which procurement framework was used to award this contract?
e.g. NHS SBS / ESPO / No framework used
Have service credits been applied in the last 12 months?
If yes, what performance failure was this linked to?
e.g. Yes - non-fulfilment of BSL
Is there is an exclusivity clause, which would prevent you from piloting additional or complementary interpreting services during the duration of your current contract?
Yes/No
From which budget within your organisation are interpreting services funded?
Budget/Department name
Which staff member/job role is responsible for signing off that budget?
e.g. Equality, Diversity & Inclusion Lead
Which staff member/job role manages the interpretation services contract(s)?
e.g. Equality, Diversity & Inclusion Lead
- Decision
-
Interpretation and Translation Services
Question
Notes
Response:
What was your overall 2023 spend for interpretation and translation services?
Jan - Dec 2023
Spend to include all service formats across all contracts held
Jan-Dec 2023 £283, 291.08
Please confirm the following details for your provider(s) of interpretation services:
Response:
Please add additional columns if required
Provider 1
Provider 2
Provider 3
Provider 4
Provider name
e.g. inhouse / provider name)
AA Global
Scope of contract
a) Pre-booked face-to-face
b) Pre-booked video
c) Pre-booked telephone
d) On-demand video
e) On-demand telephone
f) British Sign Language
g) Interpreters on wheels
a) Yes
b) Yes
c) Yes
d) Yes
e) Yes
f) Yes
g) No
Current contract start date
01 April 2024
Current contract end date
31 March 2026
Any extension options available under the existing contract
2 12 month extensions
How was this contract awarded?
Tender
Which procurement framework was used to award this contract?
ESPO
Have service credits been applied in the last 12 months?
If yes, what performance failure was this linked to?
No
Is there is an exclusivity clause, which would prevent you from piloting additional or complementary interpreting services during the duration of your current contract?
No
From which budget within your organisation are interpreting services funded?
Various budgets across the organisation
Which staff member/job role is responsible for signing off that budget?
Various staff members depending on which budget
Which staff member/job role manages the interpretation services contract(s)?
Andrew Hancy,
Head of Service
- Reference number
- 9341753
- Date request received
- 5 April 2024
- Date of decision
- 26 April 2024