Potholes reported to the council by members of the public in 2024

Request

For each of these calendar years - 2021, 2022, 2023, 2024 - please answer the following questions:

1. How many potholes were reported to the council by members of the public in 2024?

2. How many potholes were detected as part of the council's own monitoring in 2021, 2022, 2023 and 2024?

3. How many claims for pothole-related damage did the council receive from drivers in 2024?

4. How many claims resulted in the council paying out to drivers (i.e. the number of successful pothole-related damage claims recorded) in 2024?

5. What was the average sum that was paid out to drivers per claim in 2024?
 

Decision

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1. The number of potholes repairs sent to the contractor for repair in the identified year.

This may not be the total number of reports from the public as individual potholes may be raised a number of times or potholes are reported and then assessed as not being at intervention level and not treated as potholes.

2021 - 5837

2022 - 4514

2023 - 8169

2024 – 7538

2. 2021 - 36161

2022 - 22373

2023 - 29100

2024 – 25972

3. 1563

4. 238

5. £149.95

Reference number
FOI 11649793
Date request received
05/02/25
Date of decision
05/03/25