Current contracts with Serco LTD and/or Serco Group PLC - Find a freedom of information request

1. Please list any current contracts you have with Serco LTD and/or Serco Group PLC, including ongoing contracts and contracts that end within the financial year 2024-25.

2. This breakdown should cover the purpose and remit of the contract, its slated and actual duration (including start and finish dates) and the contract size (i.e. its price).

3. Please also state if there were any recorded instances of misconduct, contract violation, or grievance related to these contracts.

1. Customer Service Centre Contract IMT Termination Services Agreement

2. Commenced April 2024.

5 Year term ending in 2029 with optional extensions up to 2033.

This provided a multi-channel contact centre for Lincolnshire County Council.

Commenced April 2015.

Full term initially ran to 2024 and is now in an exit agreement until no later than March 2026.

Provided Information Management and Technology provision to Lincolnshire County Council as part of a wider Corporate Support Services Contract

3. Lincolnshire County Council does not hold this information