Payment solution providers - Find a freedom of information request

Request

1.  The name(s) of the payment solution provider(s) your authority uses for:

a) Online payments (e.g., websites to allow payment).

b) In person payments (e.g., card machines at council offices or leisure centres).

c) Telephone payments (e.g., automated or agent-assisted payments).

d) Direct Debit processing.

e) Any other payment processing solutions used within your authority.

2. Would you recommend these solutions based on your experience?

3. A relevant contact within your organisation who could discuss these solutions further.
 

Decision

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1a). Heycentric

Stopford / Access Group Ltd

DigiTickets

SpeedAdmin

Clarity

Jadu / Access Group Ltd

b) Verifone/Ingenico

Barclaycard

DigiTickets

WorldPay

c) Clarity

Sybernet - Heycentric

Pay360

Call Secure -Access Group Ltd

d) Bacs Bureau from Serco HR Solutions via BWon ERP System.

e) Electronic Payments via Internet Banking

2. The FOI Act is for recorded information only

3. Lucy Robertson

Reference number
FOI 11956505
Date request received
13/03/25
Date of decision
12/05/25