Case Management Systems - Find a freedom of information request

Request

1. The name of your Adult Social Care case management system.

2. The name of your Children's Services case management system.

3. The name of your Education case management system.

4. The name of your Housing management system.

5. The name of your Finance or ERP system.

6. Please could you also provide the expiration date of your contract with the system supplier for the following system:

 

a) Adult Social Care case management system.

b) Children's Services case management system.

c) Education case management system.

d) Housing management system.

e) Finance/ERP system.

Decision

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.  

1. The name of your Adult Social Care case management system.
The supplier is The Access Group. The name of the system is Mosaic.

2. The name of your Children's Services case management system.
The supplier is The Access Group. The name of the system is Mosaic.

3. The name of your Education case management system.
The supplier is The Access Group. The name of the system is Synergy

4. The name of your Housing management system.
Lincolnshire County Council does not have a housing management system.

5. The name of your Finance or ERP system.
The supplier is The Access Group. The name of the system is Abacus

6. Please could you also provide the expiration date of your contract with the system supplier for the following system:


a) Adult Social Care case management system.
The initial contract period is to 05/01/2028 with an option to extend for a further 24 months.

b) Children's Services case management system.
The initial contract period is to 05/01/2028 with an option to extend for a further 24 months.

c) Education case management system.
01/07/2029

d) Housing management system.
Lincolnshire County Council (LCC) does not have a housing management system.

e) Finance/ERP system.
The initial contract period is to 05/01/2028 with an option to extend for a further 24 months.
 

Reference number
12325057
Date request received
29 April 2025
Date of decision
28 May 2025