Blue Badge and Concessionary Travel solutions

1. What Blue Badge and Concessionary Travel solution does your council currently use?

2. When is the contract end date for the Blue Badge and Concessionary Travel solution?

3. When was Blue Badge and Concessionary Travel solution contract last re-tendered?

4. Could you please provide the contract value and duration for the Blue Badge and Concessionary Travel solution?

5. Was the solution procured via a framework or direct?

6. Is there an intent to release a tender for a Blue Badge or the Concessionary Travel solution in the foreseeable future? If so, please kindly provide an estimated timeline or relevant details.

7. Does your Council have a Digital Strategy around the use of AI for other service areas?

By Travel Solution, I mean the digital system the council uses to processes Blue Badges and Concessionary Travel.

Blue Badge Response:

1. The Blue Badge solution is NEC

2. The Blue Badge NEC contract end date is 31 December 2027

3. N/A The Blue Badge contract is a G-Cloud 14 Framework Agreement

4. The Blue Badge contract value is within the range of £55,000 to £65,000

5. The Blue Badge solution (NEC) was procured via a G-Cloud 14 Framework Agreement

6. Lincolnshire County Council (LCC) are currently in a contract with a supplier, and it is our intention to continue with this supplier to the full extent of the awarded contract

7. For Blue Badge, not currently, but this is in currently being worked on

Concessionary Fares Response

1. CMS/Online Application Portal/ITSO AMS-HOPS & DVS Package - from Smart Applications Management (SAM) procurement framework Card bureau Service with ESP from Smart Applications Management (SAM) procurement framework SOUTH WEST SMART APPLICATIONS LIMITED trading as SMART APPLICATIONS MANAGEMENT (SAM)

2. CMS/Online Application Portal/ITSO AMS-HOPS & DVS Package - 1st April 2024 – 31st March 2028 with option to extend for up to 2 additional +1 years Card bureau - 1st April 2022 – March 31st 2024 with option to extend for up to 4 additional +1 years

3. CMS/Online Application Portal/ITSO AMS-HOPS & DVS Package - 2024 Card bureau - 2022

4. CMS/Online Application Portal/ITSO AMS-HOPS & DVS Package - £53,040 Per annum Card bureau service is billed monthly for cards printed, fulfillment & Postage. The value depends on volume of New/renewal/replacement PCM. £42,782.91 total for 2024/25 Financial Year

5. Frame work

6. We will look at retendering the services to ensure we are receiving best value for money in the final year of the current arrangements.