Current/live contracts related to cleaning

Please provide detailed responses to the following questions for all current/live contracts related to cleaning:

1. What is the total value of the contract awarded to the successful bidder?

2. What is the duration of the contract, including start and end dates?

3. If the contract is subject to an extension please specify whether the option to apply the extension has been taken.

4. Please confirm when contract will be next put to competitor tender

5. What are the specific services or products provided under this contract?

6. What were the criteria used to select the contractor?

7. How many bids were received for this contract?

8. Can you provide a copy of the winning bid proposal?

9. What are the key performance indicators (KPIs) and service level agreements (SLAs) specified in the contract?

10. Are there any penalties or incentives included in the contract for performance?

11. What is the payment schedule for the contract?

12. Were there any amendments or modifications made to the original contract? If so, what were they?

13. What is the process for monitoring and evaluating the contractor's performance?

14. Can you provide details of any subcontractors involved in fulfilling this contract?

15. What are the terms and conditions regarding contract termination?

16. Were there any conflicts of interest declared during the procurement process?

17. What measures are in place to ensure compliance with relevant laws and regulations?

18. Can you provide a breakdown of the costs associated with this contract?

19. What are the expected outcomes or deliverables of the contract?

20. How does this contract align with the public sector body's strategic objectives?

21. Were there any disputes or issues raised during the contract period? If so, how were they resolved?

22. Can you provide details of any audits or reviews conducted on this contract?
 

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1. £9m per year approx., this incorporates cleaning as well as other FM-related services

2. 5 years, starting 1 April 2025, with option to extend to 10 years maximum

3. This will be considered nearer the date at the discretion of the Council based on Service Provider performance.

4. This will be determined in the future

5. All property Facilities management services, including soft and hard FM 6. 60% Quality 40% price was the criteria 7. 4 received

*8. Unable to supply this, this is Commercially Sensitive information.

9. The contract is based on an amended NEC4 FMC and uses the Performance Table to measure performance. These relate to planned and reactive Hard and Soft FM targets.

10. The Performance Table incorporates financial penalties for not meeting the performance targets

11. Monthly

12. No

13. Several processes are applied, utilising our CAFM system, as well as audits

14. Cleaning is directly delivered by VINCI, who are the Service Provider

15. Termination is handled by secondary clause X19

16. None

17. Several processes in place, in house and via contractor notifications

*18. Unable to supply this, this is Commercially Sensitive information.

19. The FOI Act is for recorded information only.

20. LCC’s strategic objectives include creating thriving environments, providing good value services and supporting high aspirations which the FM contract plays a key role in supporting.

21. None

22. Cleaning audits are routinely carried out by the Council on a monthly basis

* Section 43(2) exempts information whose disclosure would, or would be likely to, prejudice the commercial interests of any person (an individual, a company, the public authority itself or any other legal entity).