- Request
-
I am writing to request the following information under the Freedom of Information act.
1. Volume of requests for F2F interpreting for spoken languages last 12 months (July 2024 to June 2025)
2. Spend on F2F interpreting for spoken languages last 12 months (July 2024 to June 2025)
3. Volume of requests for BSL interpreting last 12 months (July 2024 to June 2025)
4. Spend on BSL interpreting last 12 months (July 2024 to June 2025)
5. Volume of requests for telephone interpreting for spoken languages last 12 months (July 2024 to June 2025)
6. Spend on telephone interpreting for spoken languages last 12 months (July 2024 to June 2025)
7. Volume of requests for video interpreting for spoken languages last 12 months (July 2024 to June 2025)
8. Spend on video interpreting for spoken languages last 12 months (July 2024 to June 2025)
9. What are the top 10 languages requested in the last 12 months (July 2024 to June 2025)
10. Are you currently engaged in a contract with a language service agency/multiple agencies?
11. What is the name of those agencies?
12. If a contract for language services/interpreting is in place, what date does this end on?
I look forward to hearing from you, thank you in advance for your assistance. - Decision
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1. Primary contractor:
Service
Volume of bookings
Face to Face Interpreting
782
2. Lincolnshire County Council does not hold this information at this level of breakdown
3. Primary contractor:
Service
Volume of bookings
British Sign Language
92
4. Lincolnshire County Council does not hold this information at this level of breakdown
5. Primary contractor:
Service
Volume of bookings
Remote Telephone Interpreting
2677
6. Lincolnshire County Council does not hold this information at this level of breakdown
7. Primary contractor:
Service
Volume of bookings
Remote Video Interpreting
910
8. Lincolnshire County Council does not hold this information at this level of breakdown
9. Primary contractor:
Top 10 Languages
Bulgarian
Polish
Romanian
Lithuanian
Pashto
Russian
Arabic
Latvian
Arabic (Sudanese)
Kurdish (Sorani)
10. Yes – we have a primary contractor but secondary contractors are used on occasion to fulfil bookings that cannot be sourced with the primary contactor due to timescales, necessity, or availability etc
11. AA Global Language Services Ltd.
12. 31st March 2028
- Reference number
- FOI 13547813
- Date request received
- 26/08/25
- Date of decision
- 17/09/25