Details on Pothole Numbers and Compensation

Request

RE: Please may you provide me with the following details on pothole numbers and compensation in your area, specifically;

 

1. The total number of reported potholes for your authority area for the years 2023/24 and 2024/25 (or most recent 12 months if 2024/25 not available)?

 

2. How many people claimed for pothole related compensation in your area? And the overall / total amount of money claimed? (in the most recent 12 month period) 
 

Decision
  1. The following table shows:

 

The number of public fault reports received - these won't all have resulted in a confirmed pothole.

 

The number of pothole repair instructions issued - inspected and confirmed as a pothole requiring repair. These result from fault reports made by the public and routine highway inspections.

Month / Year


Pothole Fault Reports
Received

Pothole Repair Instruction Issued

April 2023

2318

4948

May 2023

1468

3488

June 2023

982

2384

July 2023

815

2122

August 2023

776

2586

September 2023

631

2043

October 2023

966

1825

November 2023

1233

2629

December 2023

1733

2529

January 2024

3063

4624

February 2024

2919

4186

March 2024

2813

3667

April 2024

2018

3763

May 2024

1319

3214

June 2024

932

2535

July 2024

868

2963

August 2024

672

1599

September 2024

566

1686

October 2024

643

1867

November 2024

608

1722

December 2024

958

1683

January 2025

1825

3192

February 2025

1840

3233

March 2025

1512

2920

Total

33478

67408

 

 

Please note that these are the number of pothole repairs captured within our Asset Management System for potholes reported and delivered in response to an enquiry from a member of the public or from an inspection by an LCC officer on a one to one basis. The actual number of potholes repaired will be higher than this figure as surfacing patches and larger surfacing schemes will also deal with pothole repairs but this data is not captured on a one to one basis.

 

 

  1. 2024-2025 there were 1013 claims with a total sum of £60,209.95 paid out in damages.

 

Reference number
13474101
Date request received
18 August 2025
Date of decision
17 September 2025