Real Time Passenger Information System

Request

Real Time Passenger Information (RTPI) system

1. Who is the supplier of your Real Time Passenger Information (RTPI) system?

2. Brighton and Hove City Council have stated "Ongoing Display Issues

Over the last 3 months there have been ongoing display issues - dimming, text unreadable in normal daylight, blank screens and signs displaying information in timetable time not real time times."

"It must be noted that these issues are not isolated to BHCC. It is our understanding that Councils in other parts of the UK are also experiencing the same/similar issues with their RTPI signs."

2) Have you experienced any similar issues?

3) If you had similar issues, have they been resolved?

4) If not resolved please provide a point of contact e.g. email address (council)

Decision

1. CMS provided by R2P, VIX supply on street displays

 

2. No

 

3. Not Applicable

 

4. Not Applicable

Reference number
14887665
Date request received
23 December 2025
Date of decision
9 January 2026