The total number of potholes reported to the council

Request

1. Please provide the total number of potholes reported to the council for each of the last three full calendar years (2022, 2023, 2024) and as much of 2025 as possible

2. Please provide the number of potholes the council repaired in each of the years mentioned in question 1.

3. Please provide the total amount of compensation paid out by the council for pothole-related vehicle damage in each of the years mentioned in question 1.

4. Please provide the number of claims submitted to the council relating to vehicle damage caused by potholes in each of the years mentioned in question 1.

Please break these down, if possible, by:

a. Number of claims accepted
b. Number of claims rejected
 

Decision

1-2. Please find table below

Calendar Year

Number of pothole enquiries

Number of Pothole jobs completed

2022

10,617

29,806

2023

17,160

36,050

2024

17,379

34,601

2025*

10,650

25,033

Please note: The number of enquiries detailed above may include instances of duplicate reporting.

The number of pothole jobs completed above relates specifically to pothole jobs raised. However, this does not include additional potholes that may have been repaired through other works carried out by LCC on the carriageways during each year, such as whole carriageway resurfacing, carriageway patching and other carriageway minor works.

3. The total amount of compensation paid out by the council to date for pothole/carriageway-related vehicle damage reported to the council in each of the calendar years requested is: 

2022 - £65,234.37

2023 - £75,835.02

2024 - £58,316.87

2025 - £40,221.38

4. The number of claims submitted to the council relating to vehicle damage caused by potholes/carriageway defects reported to the council in each of the years requested is:

2022 - 1,330 claims submitted (853 rejected, 477 accepted)

2023 - 1,770 claims submitted (1,383 rejected, 386 accepted)

2024 - 1,563 claims submitted (1,241 rejected, 307 accepted)

2025 - 843 claims submitted (499 rejected, 51 accepted)

*It should be noted that in the years 2023-2025 some claims remain in progress, this will account for the difference in total submitted and those accepted or rejected.

 

 

Reference number
FOI 14581201
Date request received
31/12/25
Date of decision
19/01/26