A prepaid card solution for electronic payment disbursement

Request

1) Does the Council utilise a prepaid card solution for electronic payment disbursement to citizens?

If No,

2) Does the Council anticipate utilising Prepaid Card solution for the disbursement of funds in the future?

3) Has the Council engaged with a provider of prepaid cards previously?

4) Has the Council discounted the usage of prepaid cards? If so, why?

If Yes,

5) What Council schemes currently utilise prepaid cards? (Yes/No)

6) How many cards have been issued over the last 12 months? (1/01/2025 - 31/12/2025)

7) What is the total load value (£) over the last 12 months? (1/01/2025 - 31/12/2025)

8) Who is the provider for the prepaid card solution?

9) What is the contract end date with the existing Prepaid Card provider?

10) What is the contract length with the existing prepaid card provider?

11) What is the annual cost for the Council to utilise a prepaid card solution?

12) What route did the Council take to procure a prepaid card solution? (Directly, Framework, Tender)

General

13) Who is the person responsible for the use of Prepaid Cards:

14) Name

15) Position

16) Telephone Number

17) Email

Decision

1. Yes
2-4. N/a
5. Direct Payments
6. 593
7. £12.7m
8. Allpay Ltd
9. 31.3.26
10..31 month
11. Activity based so no set annual cost
12. Call off from framework
13-17. Vicky Lee - Head of Community Care and Wellbeing.
Vicky.lee@lincolnshire.gov.uk

Reference number
FOI 14843749
Date request received
16/12/25
Date of decision
28/01/26