(EDT) service for Children's and/or Adults Social Care

Under the Freedom of Information Act 2000, I request information about your Out-of-Hours / Emergency Duty Team (EDT) service for Children's and/or Adults Social Care.

I would appreciate data for the current financial year (2025/26) and, where readily available, the previous year (2024/25).

Section 1 ' Service Structure and Coverage

1.1 Please confirm whether the local authority operates its own Out-of-Hours / Emergency Duty Service (EDT) for Children's Social Care, Adults Social Care, or both.
1.2. If not directly operated, please identify the organisation providing the service (e.g. NHS Trust, shared service, or contractor) and the contractual arrangement.
1.3. Please describe the structure of the EDT, including job titles and number of FTE posts by grade or role.
1.4. Please specify which teams or functions are integrated (e.g. Children's, Adults, AMHP, Housing).
1.5. Please confirm whether EDT staff work primarily from a designated base, from home, or through a hybrid arrangement.

Section 2 ' Staffing and Pay

Please provide details of EDT staffing, including:

2.1. job titles and grades; copy of the structure
2.2. whether sessional/bank staff are used and their pay rates;
2.3. details of any Out-of-Hours/Unsocial Hours or standby allowances (including method of calculation and whether sessional/bank staff also receive these);
2.4. any market supplements or retention payments applied to EDT roles; and
2.5. whether staff receive time off in lieu (TOIL), overtime, or other additional compensation.

Section 3 ' Rota and On-Call Arrangements

3.1. Please provide a copy or outline of the current EDT rota and on-call arrangements, including shift hours, number of staff per shift, management cover, and handover process.
Section 4 ' Finance and Budget

Please provide:

4.1. the total annual budget allocated to the EDT service for the current and previous financial year;
4.2. a breakdown of this budget by staffing, management, allowances, and commissioned elements;
4.3. any funding contributions from partner organisations (e.g. NHS, district councils, other Local Authorities if shared services, police); and
4.4. any known efficiency or savings targets applied to the EDT service.

Section 5 ' Performance and Future Plans

Please provide:

5.1. a summary or copy of the most recent internal or external review, audit or inspection relating to the EDT service;
5.2. the number of referrals or contacts handled by the EDT in the past 12 months (broken down by Children's and Adults if available);
5.3. any current proposals, consultation documents or business cases regarding future changes (or recent changes), restructuring or reorganisation (LGR?) of the EDT or OOH service.

Children’s Services Response: Section 1 ' Service Structure and Coverage

1.1 LCC operates its own service

1.2 N/a

1.3 One Team Manager post G13 Four Advanced Practitioners G10

1.4 Children’s 1.5 Hybrid Section

2 ‘ Staffing and Pay

2.1 See attachment and Job Description

2.2 LCC utilises agency social workers

2.3 Due to the small number of employees in this team, disclosure of this information would breach the individuals’ rights to privacy and expected confidentiality and therefore have a negative impact on them. This information is not being disclosed under section 40 (part2).

2.4 Due to the small number of employees in this team, disclosure of this information would breach the individuals’ rights to privacy and expected confidentiality and therefore have a negative impact on them. This information is not being disclosed under section 40 (part2).

2.5 This is managed in line with the councils policies which can be found at https://www.lincolnshire.gov.uk/employment-policies Section

3 ' Rota and On-Call Arrangements

3.1 Due to the small number of employees in this team, disclosure of the rota, the number of staff per shift and on-call arrangements could place employees at risk given this is out of hours work. This would breach individuals’ rights to privacy and expected confidentiality and therefore have a negative impact on them. This information is not being disclosed under section 40 (part 2). Management support – there is a Children’s Services Head of Service (Referred to as Service Manager in the JD) or above on-call to provide advice, support and decision making at all times outside working hours. Handover - Social work team complete alerts to EDT on the case management system to advise of any ongoing or anticipated issues out of hours. This is supplemented by email and telephone communication. EDT record on the case management system and send case note alerts to social work teams. This is supplemented by email and telephone communication.

Section 4 ‘ Finance and Budget

4.1 2024/25 Budget £402,370 2025/26 Budget £422,492

4.2 Due to the small number of employees in this team, disclosure of this information would breach the individuals’ rights to privacy and expected confidentiality and therefore have a negative impact on them. This information is not being disclosed under section 40 (part2). EDT is not a commissioned service.

4.3 None

4.4 None

Section 5 ' Performance and Future Plans

5.1 Ofsted ILACS April 2023 https://files.ofsted.gov.uk/v1/file/50219720

5.2 This information is not recorded in a way that enables the data to be extracted therefore this would require a review of all contacts on the case management system and would exceed the 18 hours allowed under section 12(1) of the FOI Act 2000

Section 12(1) of the Freedom of Information 2000 does not oblige a public authority to comply with a request for information if the authority estimates that the cost of complying with the request would exceed the appropriate limit. The appropriate limit is currently £450 or 18 hours at a cost of £25 per hour. The exemption under section 12 is not subject to the public interest test Any refined request will be treated as a new request under the Freedom of Information Act.

5.3 N/A - there are no current or recent consultation or proposals documents or business cases regarding re-structure or re-organisation

Adult Care Response Section 1

' Service Structure and Coverage

1.1 LCC operate both EDT separately

1.2 N/a 1.3 Adult EDT – 2x AMHPs Grade 11 – (8pm – 9am)

1.4 AMHP Service (Adults)

1.5 Home based – office base available 24/7.

Section 2 ' Staffing and Pay 2.1 AMHP – Grade 11. On call Manager (Grade 11 upward).

2.2 No session or bank

2.3 Unsociable hours paid between 10pm and 6am – 0.33 of hourly rate.

2.4 No specific EDT retention supplement bur 7.5% to AMHP service paid up to end March 2026.

2.5 TOIL – where accrued.

Section 3 ‘ Rota and On-Call Arrangements

3.1 As noted above.

Section 4 ‘ Finance and Budget

4.1 No separate EDT budget, all part of AMHP service budget

4.2-4.4 N/a

Section 5 ' Performance and Future Plans

5.1 Ofsted ILACS April 2023 Files.OFSTED.gov.uk

5.2 This information is not recorded in a way that enables the data to be extracted therefore this would require a review of all contacts on the case management system and would exceed the 18 hours allowed under section 12(1) of the FOI ACT 2000. Section 12(1) of the Freedom of Information 2000 does not oblige a public authority to comply with a request for information if the authority estimates that the cost of complying with the request would exceed the appropriate limit. The appropriate limit is currently £450 or 18 hours at a cost of £25 per hour. The exemption under section 12 is not subject to the public interest test Any refined request will be treated as a new request under the Freedom of Information Act.

5.3 N/A - there are no current or recent consultation or proposals documents or business cases regarding re-structure or re-organisation