Budgets and direct payments for adult social care

Request

I would like to make the following FOI request please regarding adult social care:

1) Who oversees the management of budgets and direct payments and what are their contact details? - i.e. name(s), email(s), and telephone number(s)?

2) Does the LA provide an in-house managed account service for personal budgets?

3) Does the LA work contract with or recommend external direct payment support services and with which organisations?

a. If yes, what services do they provide?

b. When is the contract due to expire?

4) Does the LA use third party solutions to assist with the delivery and budget management of personal budgets, direct payments, or integrated budgets? e.g. pre-paid cards, eWallet solutions, digital software?

a. If yes, what solution is used?

b. Who is the provider and when is the contract due to expire?

c. If no, is this something that you are considering and who in the LA is the person to contact about this and what are their contact details - i.e. name(s), email(s), and telephone number(s)?

5) How does the council pay direct payments and grants - i.e. bank accounts, pre-paid cards?

6) Does the LA offer the option of ISFs (Individual Service Funds) and if so, who oversees this and what are their contact details?

7) Does the LA have a directory of Personal Assistants and if so, who is the person at the LA who is responsible for this and their contact details - i.e. name(s), email(s), and telephone number(s)?

8) Who oversees the provision of personal assistants and what are their contact details - i.e. name(s), email(s), and telephone number(s)?

9) Who is the current Director of ASC within the LA and what are their contact details i.e. name(s), email(s), and telephone number(s)?

10) Who is the current Assistant Director of ASC within the LA and what are their contact details i.e. name(s), email(s), and telephone number(s)?

Decision

1. Hayley Eccles - Deputy Director of Adult Social Services

2. No

3. Penderel’s Trust

3a. Direct Payment Advice and Support, Third Party Managed accounts and support in recruitment and selection of Personal Assistants

3b 30 June 2026

4. Yes 4a Pre-paid accounts

4b All Pay - 31 March 2026

5. Bank accounts and pre-paid cards

6 No

7 No

8 N/A

9 Martin Samuels - martin.samuels@lincolnshire.gov.uk

10 Hayley Eccles - hayley.eccles@lincolnshire.gov.uk

Reference number
FOI 14917297
Date request received
29/12/25
Date of decision
12/02/26