CONTACTS received by Children's Social Care Services

1) Please provide the total number of CONTACTS received by Children's Social Care Services each year in the last ten years (where figures are available).

For the avoidance of doubt, this refers to all contacts (by phone, email, webform or in person) made by individuals or agencies.

We are NOT requesting "Referrals" (as detailed in table C1 of the Dept for Education's Children in Need tables (https://explore-education-statistics.service.gov.uk/find-statistics/children-in need/2025).

Based on available data we have from some local authorities they have received a ratio of between 5 and 10 contacts for each referral recorded.

1) Please see table below

*Workstep ID - this is the ID that represents each contact received from a third party. This count does not count all of young persons that the contacts may relate to (ie one workstep may relate to more than one young person).         

2017 is the first full year that this data is available for.