Deep Cleaning Specialist Cleaning Clearance or Similar Services

1. The total amount spent by the council on deep cleaning, specialist cleaning, clearance or similar services relating to residential

properties where hoarding has been identified as an issue, for the years 2021 onwards up to the most recent available complete year.



2. The number of social services referrals made by the council relating specifically to residents identified as hoarders or living

in hoarding conditions, for the years 2021 onwards up to the most recent available complete year.

Please see below information regarding Hoarding. This was taken from the WB (Wellbeing) Assessment and Support Planning form, which is completed as part of the Wellbeing workflow.

The specific question asked is in Section 5, Part 1 of the WB Assessment and Support Planning form. The client first needs to be recorded by their worker as needing help to maintain a safe and warm home environment, with a further question being asked about whether the property is cluttered or untidy.

The Wellbeing forms underwent a major change in January 2025 and no comparable information is available before this time period.

The WB Assessment and Support Planning Form is the only known place where this data is recorded.

1. The total spend from January 2021 to 31 December 2025 is £55,784.90.

2.  Complete WB Assessment and support planning forms where current situation has been identified as hoarding