Gross Expenditure on all Translation Services

1) The total gross expenditure on all translation services, interpretation services (including telephone/remote interpreting and face-to-face interpreting), British

Sign Language (BSL) services, and translated documents for each of the following financial years:

a) 2021/22

b) 2022/23

c) 2023/24

d) 2024/25

e) 2025/26 (year-to-date to the most recent available date)

2) For each financial year, a breakdown showing the total amount paid to each supplier (aggregated only). Please name the suppliers used (e.g. DA Languages, LanguageLine,The Big Word, etc.).

3) For the most recent full financial year for which data is held (2024/25 or 2025/26), the top 10 most-used languages and the total number of interpretation or

translation requests in that year.

1a) £145,511 (previously reported on 8322313)

b) £317,801 (previously reported on 8085653)

c) £279,510

d) £244,947

e)£272,245

2a) We do not have this data available on our current system. 

b) We do not have this data available on our current system. 

c) Primary languages and interpretations supplier £183,431 and the remaining amount is secondary suppliers

d) Primary languages and interpretations supplier £183,779 and the remaining amount is secondary suppliers

e)Primary languages and interpretations supplier £178,505.62 and the remaining amount is secondary suppliers

3) We only hold this level of data for our primary contracted provider, therefore our top 10 languages, by volume, for the financial year 2025/2026 with our contracted provider are as follows:

• Bulgarian
• Polish
• Romanian
• Lithuanian
• Arabic (all)
• Kurdish (all)
• Russian
• Latvian
• Pashto

We only hold this level of data for our primary contracted provider, therefore the total number of interpretation or translation requests for the financial year 2025/2026 with our contracted provider was 3717.