Market Engagement and Procurement Process

Request

Case management solutions (EYES and LiquidLogic).



Please could you confirm:

1) Whether you plan to undertake any market engagement (e.g. soft market testing or supplier consultation) for this solution.



2) Whether you intend to run a procurement process, and the expected timeline if so.



3) Whether you plan to extend the contract with the incumbent supplier instead of going to market, including contract end date and any extension options.



4) Whether a decision has already been made on this approach.

Decision

1) This has yet to be planned.

 

 

2) As yet unplanned, it is anticipated that a procurement process of some description will be looked at 2028/2029.

 

 

3) As yet unplanned. If the extensions are taken, the incumbent contract will expire 30th June 2031.

 

 

4) No

Reference number
16488781
Date request received
11 May 2026
Date of decision
5 June 2026