Potholes reported in Boston and the Skegness area

Request

Please provide the following information for the Boston and Skegness area (or the closest equivalent geographical breakdown such as ward or division):

1. The total number of pothole reports received each year over the last 5 financial years.

2. The number of potholes repaired in the same period.

3. The average time taken between a pothole being reported and being repaired.

4. The total annual expenditure on pothole repairs for each of the last 5 financial years.

5. If available, a breakdown of pothole reports and repairs by ward or division within Boston and Skegness.

Decision

All responses below are for the Electoral Divisions in Boston Borough and Skegness. See attached for breakdown of Electoral division

1.

Financial Year

Pothole enquiries received

2021/2022

1484

2022/2023

1503

2023/2024

2597

2024/2025

1831

2025/2026

2300

 •The number of enquiries detailed above may include instances of duplicate reporting.

2.

Financial Year

Pothole Jobs Completed

2021/2022

4008

2022/2023

3502

2023/2024

3652

2024/2025

4206

2025/2026

3208

 

Please note:

• The number of pothole jobs completed above relates specifically to pothole jobs raised. However, this does not include additional potholes that may have been repaired through other works carried out by LCC on the carriageways during each year, such as whole carriageway resurfacing, carriageway patching and other carriageway minor works.

3. Pothole repair jobs may be linked to multiple enquiries or may not be linked to any public enquiry at all. Therefore, the following answer is based on the pothole repair data only, measuring from the date the job was sent to the contractor and the date it was completed.

Response time priority

Pothole Jobs Completed

Average of days taken

Median average of days taken

Total/All priorities

18576

31.95

17.07

Please note that we follow a risk-based approach, as set out in our Highways Infrastructure Asset Management Plan, which requires pothole repairs to be carried out at differing response times depending on the level of risk to the public. The Highways Infrastructure Asset Management Plan can be found here: Highways Infrastructure Asset Management Plan.

4. LCC does not record the cost of individual pothole repairs. We follow a risk-based approach, as set out in our Highways Infrastructure Asset Management Plan, which requires pothole repairs to be carried out at differing response times depending on the level of risk to the public. Each of these repair times has a separate price and the number of repairs in each category can vary greatly. It is not possible to give exact expenditure as LCC operates a complete reactive service and costs are not separated into carriageway pothole repairs only. The Highways Infrastructure Asset Management Plan can be found here: Highways Infrastructure Asset Management Plan.

 

Reference number
FOI 16722866
Date request received
01/06/26
Date of decision
19/06/26