- Request
-
1) What is your organisation's total employee headcount and Full-Time Equivalent (FTE)?
2) What grade bands are used at your council/organisation?
3) Please provide any letters/numbers/symbols used for the bands, and the annual salary range.
4) What is the approximate headcount and FTE of employees in these salary bands?
5) What is the median average FTE salary for an employee at your organisation?
6) Please see attached spreadsheet - How many employees (headcount and FTE) fall under these approximate career families in your organisation?
7) Which indicators do you use (if any) to assess 'back‑office' efficiency and value for money?
Examples might include:
Cost per employee
Transaction volumes per FTE
External benchmarking data
Internal service satisfaction measures
8) How has your back-office workforce size changed over the last 3 years?
Please indicate:
8a. Increased / Decreased / Remained broadly stable
8b. Approximate percentage change (if possible)
8c. Key drivers (e.g. digitalisation, insourcing, statutory change)
9) What is the approximate population size of the area that your organisation covers?
10) Do you anticipate that your organisation's 'back-office' workforce will noticeably increase or decrease over the next 3 years?
Please provide a brief rationale why.
11) How does this compare with any anticipated noticeable workforce increases or decreases, to your organisation's 'front-line/public-facing workforce' over the next 3 years? Please explain.
For the purpose of this request, I am defining 'back-office workforce' as employees whose roles deliver administrative, corporate, and support functions that are not directly public‑facing but are essential for enabling frontline services and operations across the organisation.
- Decision
-
1. Headcount 6,258 FTE. 4,936.92
2. Please see below:
Pay Scale
FTE
Headcount
Care Leavers Apprenticeship Scheme
1.00
1
Chief Exectutive
1.00
1
Chief Fire Officer
1.00
1
Contral Station Manager B
1.00
1
Control Crew Manager Competent
3.00
3
Control Fire Fighter Competent
5.00
5
Control Fire Fighter Development
1.00
1
Control Fire Fighter Trainee
5.00
5
Control Watch Manager B
5.00
5
Coroner Central Lincolnshire
2.00
1
Coroners NE Lincs SCP11
0.92
1
Coroners NE Lincs SCP25
2.46
3
Customer Service Centre (CSC) TUPE
57.16
67
Day Crewing Fire Fighter Competent
0.00
1
Deputy Chief Executive & Exec Director
1.00
1
Deputy Director
1.00
1
EDUCATION IMPROVEMENT PROFESSIONALS
4.00
4
Educational Improvement Professional 11-14
7.00
7
Educational Improvement Professional 17-20
8.50
11
Educational Improvement Professional 23 - 26
2.40
4
Educational Improvement Professional 4-7
12.61
15
Educational Improvement Professional 5-8
10.88
12
Educational Improvement Professional 9-12
1.00
1
Executive Director
3.00
3
Fire Area Manager B
3.00
3
Fire Assistant Chief Fire Officer
2.00
2
Fire Crew Manager Competent
19.31
20
Fire Crew Manager Development
2.00
2
Fire Fighter Competent
70.00
71
Fire Fighter Development
7.00
7
Fire Group Manager B
8.00
8
Fire Station Manager B
16.00
16
Fire Station Manager Development
4.00
4
Fire Watch Manager B
16.71
17
Fire Watch Manager Development
18.00
18
Independent Panel Member
0.00
16
Kier 37 hrs
3.00
3
LCC G1
14.35
25
LCC G1.1
0.30
1
LCC G1.2
1.30
24
LCC G10
396.38
425
LCC G11
278.27
287
LCC G12
169.11
172
LCC G13
67.58
69
LCC G14
33.78
34
LCC G15
7.00
7
LCC G16
22.61
23
LCC G2
4.54
62
LCC G2.4
0.47
5
LCC G3
547.91
652
LCC G3.7
8.80
53
LCC G4
241.57
325
LCC G5
330.63
373
LCC G6
471.21
648
LCC G7
926.55
995
LCC G8
411.22
431
LCC G9
585.38
625
MSS1
18.08
45
MSS3
5.11
6
MSS4
1.46
6
MSS5
2.81
6
MSS6
6.62
16
NHS Band 2
1.00
1
Off Scale (Zero Rate)
5.61
14
Retained Crew Manager Competent
0.00
59
Retained Crew Manager Development
0.00
13
Retained Fire Fighter Competent
0.00
136
Retained Fire Fighter Development
0.00
172
Retained Watch Manager Competent
0.00
30
Retained Watch Manager Development
0.00
6
SENIOR LEADERSHIP A
12.00
13
SENIOR LEADERSHIP B
3.00
3
SENIOR LEADERSHIP C
35.92
36
Serco TUPE
1.86
2
Teachers Main Scale
8.20
38
Teachers Unqualified Scale
3.00
3
Teachers Upper Scale
40.35
75
Grand Total
4,969.92
6,258
3. Please see pay scale in question 2.
4. Please see pay scale in question 2.
5. £37,958 across all paygrades.
6.
Career Family
Approximate employee headcount
Approximate FTE employees
Adult Learning
60
53.66
Analyst
69
67.77
Archive & Archivist
14
5.77
Business Support
764
674.58
Chief Executive
1
1
Commissioning
83
80.36
Community Engagement
7
5.5
Customer Support
103
84.89
Digital & Technology services
164
144.28
Communications and marketing
27
24.92
Education
497
350.77
Engineering
72
67.3
Environment
52
48.65
Waste services
48
45.97
Finance & Payroll
270
259.86
Fire and Rescue Services
726
271.04
Governance & Democratic services
20
13
Growth, development & Investment services
117
111.88
Human Resources & Health and Safety
71
61.68
Information Management services
12
12
Legal services
64
60.53
Libraries
0
0
Museums
138
56.41
Pension services
13
13
Planning
12
11.29
Procurement
32
30.7
Programme management (including transformation change)
20
19.28
Projects and programmes
Property and estate management
43
42.39
Public Health
52
49.78
Registrars and Coroners
144
56.28
Road crossing patrol
53
8.72
Social Care services (including Adults and Children’s)
2064
1828.25
Trading standards
36
33.38
7. No finance data held.
8.
a. Increased.
b. Headcount 21.5% / FTE 23.3%
c. Predominantly insourcing and restructure which account or approximately 69% of the headcount increase and 63% of the FTE increase.
The restructure included in this is: Corporate Directorate and Health and Safety Service Area moving into Resources, Commercial Services-People Services moving out.
The insourcing in from Serco are the Customer Service Centre (CSC), HR Admin and Payroll and Finance.
9. 789500.
10-11. We are currently awaiting the decision of the government on the future structure of Councils in Lincolnshire, ( Local Government Review.) This could - change the size of back-office functions, but it not possible to predict the impact on workforce numbers as the way services are delivered will be a decision for the future Council members to make.
- Reference number
- 16344925
- Date request received
- 12 June 2026
- Date of decision
- 10 July 2026