The analogue telephone network switch-off and Telecare services

I am writing as a concerned resident regarding the analogue telephone network switch-off and how it may affect residents who rely on telecare services.

Under the Freedom of Information Act 2000, I would be grateful if you could provide the following information:

1. Have you completed the migration of your telecare alarm systems from analogue to digital connections?

2. If yes, which supplier are you currently using for your digital telecare solutions?

3. If not, how many telecare devices remain connected via analogue lines?

4. Approximately what percentage of your total telecare devices does this represent?

5. How many telecare users do you support in total?

6. When do you expect all telecare devices and services to be fully upgraded to digital connectivity?

7. What measures are you taking to ensure residents do not lose access to telecare services when the analogue telephone network is switched off?

1. Yes

2. Chiptech, Easylink and Bellman

3. None

4. 0%

5. 1,555

6. N/a

7. N/a