Report blocked drains or highways flooding issue

We are usually responsible for roadside drains that drain the public highway.  

We are not responsible for:

  • public sewers
  • private foul sewers 
  • roof water drains
  • water mains
  • water service pipes or internal pipework
  • rivers
  • watercourses

Exceptional rainfall can lead to flooding even when drains are in good working order. 

We perform the following annually to reduce the risk of highway flooding: 

  • clean all gullies and kerb drain
  • inspect all manholes and clean if required 

If the issue presents an immediate danger outside of our normal hours, call the police on 101.

Report a blocked drain or highway flooding issue

What will happen next

  • Reports are assessed and action taken in accordance with our Highways Infrastructure and Asset Management Plan
  • If there is an immediate danger then the matter will be dealt with as an emergency. 
  • On classified roads standing water over half the carriageway will be made as safe as possible within 24 hours.
  • On classified roads standing water covering less than half the carriageway will be made as safe as possible within 28 days.